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Message on lexmark printer

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alex -  
 halim -
Remove standard saturated paper! from the Lexmark printer screen, and yet I have removed all the paper from tray 1 and tray 2. I even unplugged the PC, and yet I still have this message on the printer screen, which is blocked!
How can I fix this? Thank you.
Configuration: Windows XP Internet Explorer 6.0

7 answers

  1. Nickx
     
    Great, thanks, it works.

    So it was the sensor of the upper tray that detected if there were too many leaves that was causing the problem; for me, it was broken. I put a bit of glue to cover it, and now it's working fine.
    8
  2. baladur13 Posted messages 47322 Registration date   Status Moderator Last intervention   14 387
     
    Look here
    http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=75:3:0:565:0:0&framed=&docid=ENUS28068&relevance=1
    --

    It's very difficult to catch a black cat in a dark room...
    Especially when it's not there...!!!!
    2
    1. alex
       
      Thank you for this very effective response!
      0
      1. baladur13 Posted messages 47322 Registration date   Status Moderator Last intervention   14 387 > alex
         
        The issue is thus "Resolved"
        Bye
        --

        It's very difficult to catch a black cat in a dark room...
                                 Especially when it's not there...!!!!
        0
  3. halim
     
    Hello;
    I had the same problem. This is due to the small right arm that guides the paper output above. It is the one that detects if too much paper has been fed out.
    So you need to put it back in place or secure it.
    1
  4. baladur13 Posted messages 47322 Registration date   Status Moderator Last intervention   14 387
     
    Hello Alex...
    In order to try to help you... we need to know..... the model of this printer....
    At first glance, I think a "switch" detecting too many sheets in the output tray may be stuck.
    Give the references we can see so we can find some information from Lexmark.
    See you later
    --

    It's very difficult to catch a black cat in a dark room...
    Especially when it's not there...!!!!
    0
  6. alex
     
    Thank you baladur13, here are the references for this printer:
    Lexmark E352dn.
    Thank you very much.
    0
  7. ghislaine mayer
     
    Est-ce que ça prend les deux cartouches pour que mon imprimante X74-75 fonctionne ? Par exemple, si je veux envoyer une image par e-mail, avec une cartouche pleine, comme des télécopies ?
    0
    1. baladur13 Posted messages 47322 Registration date   Status Moderator Last intervention   14 387
       
      Hello ??? Ghislaine
      Three remarks:
      This topic is marked as resolved.... ===> Create a new message here http://www.commentcamarche.net/forum/forum 2#ecrire
      Use formalities required by decency minimally...
      http://www.commentcamarche.net/ccmguide/ccmcharte respect autrui.php3#politesse
      Finally... your message is incomprehensible... Reformulate it
      http://www.commentcamarche.net/ccmguide/ccmcharte ecriture.php3#ecriture
      --

      It is very difficult to catch a black cat in a dark room...
      Especially when it isn't there...!!!!
      0
  8. Nickx
     
    Hello,

    I have exactly the same problem as Alex with the same printer.

    The issue is resolved, but the link support.lexmark is dead.
    Could someone provide a brief description of the solution?

    Lexmark E352Dn

    Thank you
    0