How to uninstall restoro

RE_

OK, we will remove Restoro

--> Copy what is here: https://textup.fr/619608Rt from start:: to end:: (without pasting it anywhere)

--> Open FRST (or FRST64) as an administrator and click on Fix
If FRST seems to freeze or become unresponsive, let it run

--> The PC will restart

--> A fixlog file is created in the same location as FRST, post it like the other reports

--> The fix will clean the firewall, programs you launch afterwards will ask for access on the first run

--> Let me know if you still have the problem.

--
Security contributor.

Hello,

For your information => https://www.malekal.com/restoro-logiciel-nettoyage-inutile-eviter/

For the file, check in the task manager if it is running, and if so, end the task

--
Security contributor.

Thank you for your quick response, MisteryBean.
I checked the task manager but there's no trace of "restoro"

Do you have another solution? If so, please let me know.

RE_

To view

Be sure to read the entire procedure before posting reports
Do not post them directly in messages as they are unreadable and incomplete

The reports FRST.txt and Addition.txt are expected

All reports must be hosted on https://security-x.fr/up/ and you should include the links obtained in your response

---------------------------------------------------------------------------------------------

--> The SmartScreen filter may trigger an alert. Click on Actions or More Info and then on Run anyway

---------------------------------------------------------------------------------------------

--> Download the FRST version of Farbar, compatible with your system and save the file on your Desktop

--> For a 32-bit system
--> For a 64-bit system

How to find out which version 32-bit or 64-bit is running on my system?

--> Wait for your browser to prompt you to download and save, without clicking anywhere, especially not on the sponsors of the page.
--> Close all applications, including your browser
--> Double-click on FRST.exe and click Yes to accept the Disclaimer
--> Under Vista, Windows 7 / 8 and 10, you need to launch the file by right-clicking -> Run as administrator
--> Wait for it to indicate The tool is ready to run
--> In the main menu, click on Scan and wait for the analysis to complete
--> At the end of the scan, the reports FRST.txt and Addition.txt are created. Post these reports in your next response.
--> The reports are saved in the same location as the tool and under C:\FRST\Logs

--
Security contributor.

Good evening MisteryBean,
I tried using FRST, as you indicated, but every time I try to launch my antivirus, Avast reports a malware and prevents FRST from opening.

I searched in Regedit and it found the following keys:

HKEY_CLASSES_ROOT\Restoro.Engine
HKEY_CLASSES_ROOT\Restoro.Engine\CLSID
HKEY_CLASSES_ROOT\Restoro.Engine\CurVer

HKEY_CLASSES_ROOT\Restoro.Engine.1
HKEY_CLASSES_ROOT\Restoro.Engine.1\CLSID

And each time there is 1 subkey, I don't know enough to know if I can delete them without risk.

Sorry for my lack of computer knowledge lol

RE_

Avast is useless on Windows 10. Oh no, you're on 7 ;-)
Add FRST to the exclusion list and it should run
https://www.malekal.com/ajouter-exception-avast/

I managed to run FRST

Below are the 2 requested reports:

https://up.security-x.fr/file.php?h=R43fad09b07ac699e7334f838a06ca346

https://up.security-x.fr/file.php?h=R615d8d1f57132e7f2892a65e50d6d070

I hope you receive them well.

Thank you

RE_

Weird your PC? You tell me that Avast blocks FRST and it's Bitdefender that's installed???

Do this:

=> Press Windows + R
=> Type services.msc
=> Look for Windows Management Instrumentation in the list
=> Double-click on it, check if the startup type is set to automatic, if not, change it to auto
=> If it's stopped, try clicking Start
=> You should have this:

If it's OK, create a Restore point and let me know if it works

-----------
------------------------

In FRST, in the Search window, type or copy/paste SearchAll: Restoro, click on Search files
A search.txt file is created, post it

Hello MisteryBean,
in services.msc, I didn't find: Windows Management Infrastructure

I did the search "SearchAll: Restoro" in FRST and here is the address:
https://up.security-x.fr/file.php?h=R125e9d520492a8fe5aef1cd28af0c42e

RE_

in services.msc, not found: Windows Management Infrastructure

Did you arrange it in alphabetical order? I checked on the VM and it is there under Win7



--
Security Contributor.

I looked carefully in Services.msc and after Application Information I have a line InstallDriver Table Manager which is set to manual start, should I set it to Automatic?

I wanted to take a screenshot of my Services.msc, I saved it

I don't know if you will be able to use it.

Ah ok, everything is in English :-)

Double click on it and check if the service name is Winmgmt, if yes, do what is indicated HERE

If not, it should be Windows Management Framework

No, after double-clicking as you indicated, IDriverT appears and I couldn't find the line you mentioned Windows Management Framework
I took a broader snapshot, not everything is in English, I don't understand anything lol

RE_

I don't know if it's Restoro, but it's not normal that you don't have this service.

Try creating a restore point and we'll launch the fix to see if it works or not; there shouldn't be any problems => https://www.pcastuces.com/pratique/astuces/3383.htm

--
Security contributor.