Kb4493440

Solved/Closed
Carmenacita Posted messages 104 Status Member -  
 BenDo -
Hello,

I have made several updates and this is the only one that persists.
I have tried several things, and I feel like I'm going in circles, so I'm coming to ask for your help.
I can't tell you exactly what I've done...
Do you have any idea what to do? What else would you like to know to help me?

Best regards

Configuration: Windows / Firefox 97.0

5 answers

  1. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 150
     
    re

    Version 1709

    your version of W10 is dated 10/17/2017 --> 1709 16299 Redstone 3 Windows 10 1709 October 17, 2017 --> click here

    to update your PC, do this:

    PS: if the PC is a laptop, plug it into the power supply

    do you have any antivirus other than Windows Defender on the PC?

    1) close all your running programs

    2) download the W10 upgrade utility to your desktop --> click here

    3) run it as an administrator (right-click), and follow the instructions during the upgrade

    when the upgrade is complete, check if you have version 21H2 (the latest version of W10)

    to check, repeat the procedure --> in search, type WINVER and click Open

    if you have any questions...

    @+

    --
    the radiation level is higher at the job center than at Chernobyl
    5
    1. David57
       

      It's not working, a pointless waste of time!

      -1
    2. BenDo
       

      great! thank you very much, it worked for me ;)

      1