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Saturated hard drive N360_BACKUP file and issues with Norton

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isabelle9233 Posted messages 3 Status Member -  
jfmimi Posted messages 13659 Registration date   Status Contributor Last intervention   -
Hello,

My laptop's storage disk is packed (468 GB out of 475 GB) even after clearing files and uninstalling programs ...
I can't download anything anymore, nor can I use my editing software (it doesn't want to do anything ...).
I saw in a discussion that I could delete this file, but I had previously asked the IT technician to remove it because I didn't want to pay for the subscription. I'm still facing restrictions due to Norton, which prevents me from accessing sites I use for work ... ????????????
I'd like to know if I can delete this file without risking any issues, its name is: {52953D38-414C-46A7-BE2E-71F0D9469A7B} and it takes up 144 GB

I'm currently copying all my files to an external hard drive ...

Thank you for your responses ????????????

Configuration: Windows / Chrome 98.0.4758.102

--
Have a good day/evening
Warm regards
Isabelle

6 answers

  1.
    jfmimi Posted messages 13659 Registration date   Status Contributor Last intervention   1 932
     
    Hello
    if you are on Windows 10, Norton is useless, on the contrary, it is way too resource-hungry
    Remove NORTON
    on Windows 10, no need for third-party antivirus
    Windows 10 has its own antivirus, Windows Defender, which is quite sufficient
    and let Windows Defender take over, just as effective and less resource-hungry
    to uninstall " Norton " download " REVO UNINSTALLER "

    https://www.commentcamarche.net/telecharger/utilitaires/19405-revo-uninstaller/

    If my answer helped you, click the Thank you button.
    Mark as resolved if your problem is fixed.
    1
  2. billmaxime Posted messages 50527 Registration date   Status Contributor Last intervention   6 152
     
    re

    I would like to know if I can delete this file without risking any issues, its name is: {52953D38-414C-46A7-BE2E-71F0D9469A7B} and it takes up 144 GB

    I'm going to copy all my files onto an external hard drive ...

    I just want to know if I can delete the N360_BACKUP folder containing the file I've mentioned.

    Since you've copied/saved your data/files to an external HDD, you can delete it

    If you have any questions...

    @+

    --
    the radiation level is higher at the employment office than at Chernobyl
    1
  3. billmaxime Posted messages 50527 Registration date   Status Contributor Last intervention   6 152
     


    You're welcome, we were happy to help :)

    Don't forget to mark your topic as resolved if that's the case



    Thank you

    @+

    --
    The radiation level is higher at the unemployment office than at Chernobyl.
    1
  4. billmaxime Posted messages 50527 Registration date   Status Contributor Last intervention   6 152
     
    Hi

    Is your PC running W10?

    Was Norton pre-installed on the PC?

    I saw in a discussion that you could delete this file, but I had actually asked the technician to remove it because I didn't want to pay for the subscription

    Are you talking about the editing software?

    See you later

    --
    The radiation level is higher at the job center than at Chernobyl.
    0
  6. isabelle9233 Posted messages 3 Status Member
     
    Hello and thank you both,

    So, I downloaded the software but apparently, it has been successfully deleted by the IT technician.
    I just want to know if I can delete the N360_BACKUP folder containing the file I mentioned.
    Could that improve the computer's performance and reduce the overheating caused by using the editing software?

    Thank you

    --
    Have a good day/evening
    Warm regards
    Isabelle
    0
    1. jfmimi Posted messages 13659 Registration date   Status Contributor Last intervention   1 932
       
      Yes, delete it, it's a NORTON backup just for
      To diagnose the PC:
      Download and run FRST 64
      The SmartScreen filter may trigger an alert. Click on Actions or More Information and then on Run anyway
      Close all applications, including the browser
      Launch the program FRST.exe
      It must be launched by right-clicking -> Run as administrator
      Wait until it indicates The tool is ready to work
      Click on the Scan button.
      Wait for the scan to finish, a message will indicate that the scan is complete.
      At the end of the scan, the reports FRST.txt and Addition.txt are created.
      The reports are saved in the same location as the software FRST 64
      Send each of the reports: Here
      Each time a link leading to these reports will be provided.
      Give both links so we can read the reports
      Simply right-click on the link provided by pjjoint and then “Copy link address”.
      Then right-click and paste the links in your next message.
      0
  7. isabelle9233 Posted messages 3 Status Member
     
    Thank you

    --
    Have a good day/evening
    Warm regards
    Isabelle
    0