I can't access YouTube Creator Studio anymore.
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Hello
I no longer have the ability to access YouTube Creator Studio.
I want to upload a video, but I'm being asked "Verify your identity"
"To continue your session, please complete a quick verification. This additional step helps protect your account by confirming it's really you."
I click on "continue," enter my password.
I get "Sensitive action blocked" "Since the action you want to take is particularly sensitive, we need to verify your identity, but that is currently not possible. Please try again from a device you typically use (your phone or laptop, for example) or from the location where you normally log in."
Yet this is my usual computer, and I have the same problem on my phone… I tried adding 2FA and a phone number, but nothing works. Can you help me?
Thank you for your help.
Configuration: Macintosh / Firefox 97.0
I no longer have the ability to access YouTube Creator Studio.
I want to upload a video, but I'm being asked "Verify your identity"
"To continue your session, please complete a quick verification. This additional step helps protect your account by confirming it's really you."
I click on "continue," enter my password.
I get "Sensitive action blocked" "Since the action you want to take is particularly sensitive, we need to verify your identity, but that is currently not possible. Please try again from a device you typically use (your phone or laptop, for example) or from the location where you normally log in."
Yet this is my usual computer, and I have the same problem on my phone… I tried adding 2FA and a phone number, but nothing works. Can you help me?
Thank you for your help.
Configuration: Macintosh / Firefox 97.0
4 answers
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Hello,
Not really...
In principle, only YouTube can resolve this situation.
In the meantime, try waiting 24 hours and also check with another browser on a PC, as well as clearing the cache in the browser you are using.
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Thank you for your response. Unfortunately, I have already waited several days after doing the security checks again. I just now (re, re) cleared the cache, changed browsers, and tried on a phone, and it still doesn't work.
Google support isn't responding either. I'm stuck; I feel like I've tried everything, but I'm probably missing something. -
Thank you for these links, I tried everything... I have no idea what is happening. Hoping someone can guide me precisely.
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No response anywhere, YouTube support that gives no news, Twitter support neither. Still blocked... Has anyone else had this problem?