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Outlook closes after clicking on a message!!

Olgha Posted messages 149 Registration date   Status Member Last intervention   -  
 Anonymous user -
Hello,

for several days, Outlook closes as soon as I click on a message, I don't know where the problem is and how to fix it!

Thank you in advance!

Configuration: Windows / Edge 97.0.1072.55

4 answers

  1. Anonymous user
     
    Hello
    Have you tried the tool provided by Microsoft to repair Outlook PST files?
    This tool is located in the Office installation folder and is called "ScanPST.exe"

    If that doesn't fix the issue, try repairing Outlook by selecting Modify in the Settings. Apps, click on MS Office. (You can also go through the Control Panel, Uninstall a Program, etc...).

    See you later
    If this answer helped you, a little thank you would be very nice...
    Is it resolved? The green button at the top is great!

    Let him who has never opened a user manual throw the first mouse ;-)
    1
  2. Anonymous user
     
    Hello
    If you've resolved your issue, that's perfect!
    See you!
    --
    If the answer helped you, a quick thank you is really nice...
    Is it resolved? The green button at the top is great!

    Let he who has never opened a user manual throw me the first mouse ;-)
    1
  3. Olgha Posted messages 149 Registration date   Status Member Last intervention   1
     
    Thank you very much Macintosh,

    no, I haven't tried the tool provided by Microsoft to repair Outlook PST files! To be honest, I haven't done much, but I will follow your instructions and take the time to fully understand your message! I'm not an expert in IT, far from it; :)

    Olgha
    A+
    0
    1. Anonymous user
       
      Hello
      If you want, you can run a search (magnifying glass on Windows 10) and enter scanpst.exe.
      Of course, you need to know where your PST file to repair is located.
      Open Outlook, right-click on Outlook at the top of the left column, then File Data Properties, then Advanced Options... You will see the exact location in File Name:
      A+
      1
      1. Olgha Posted messages 149 Registration date   Status Member Last intervention   1 > Anonymous user
         
        Thank you Macintosh,
        I'm going to try with the Windows 10 magnifier and type scanpst.exe to find the Outlook .PST file to repair. I'll go check and I'll get back to you afterward!


        See you later!
        0
      2. Olgha Posted messages 149 Registration date   Status Member Last intervention   1 > Anonymous user
         
        Hello Macintosh,

        finally everything is back in order :) Outlook works perfectly especially with your really easy-to-follow instructions, I'm really happy!

        Thank you very much for your help!
        Olgha
        1
  4. Anonymous user
     
    Hello
    If you have resolved your issue, that's great.
    Don't forget to mark it as "Resolved" at the top...
    See you!
    --
    If the answer helped you, a little thank you is really nice...
    Is it resolved? The green button at the top is good!

    Let him who has never opened a user manual throw the first mouse ;-)
    0