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Error code 5b00 is displayed.

ts5050 -  
jeannets Posted messages 28327 Registration date   Status Contributeur Last intervention   -
Hello,

I have a Canon Pixma TS 5050 printer. An error code 5b00 is displayed. What should I do to fix this problem?
Configuration: Android / Chrome 96.0.4664.104

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jeannets Posted messages 28327 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 
Hello,

Here is an overview by image https://www.youtube.com/watch?v=BA0ZCQMs6sQ

and for the reset, check here https://www.youtube.com/watch?v=Jmn1sv8FFXM

Of course, you need to change the ink pads before doing the reset... otherwise, the issue will come back.
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ts5050
 
I need Canon service tool v5204 to reset it.
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