View original (French)

Realtek Audio Console won't launch.

M_3660 Posted messages 52 Registration date   Status Member Last intervention   -  
billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   -
Hello,
While I was playing Fortnite, I wanted to connect my EarsPods for good mic quality while talking to my friends, but my headphones wouldn't work, so I tried them on my Switch, same result. Then I wanted to launch Realtek Audio Console, the software that allows me to define whether it's a headset, earphones, a mic, or speakers. This software usually launches automatically when I connect a headset to the jack, but this time it didn't. So when I tried to start it manually, I noticed that the software launched but remained stuck on a loading screen until I encountered an error message, which I will attach a screenshot of, informing me "Failed to connect to the RPC service."

My Config:
Updated Windows 10
Realtek headphone jack working with other headsets without the mic
RAM: 8GB
Processor: Intel Core i3 10th generation
Fortnite version: 19.2
Brand: Asus
Model: Asus VivoBook

--
Thank you in advance and goodbye.

8 answers

  1.
    billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    hi

    check if the RPC service is enabled

    in search, type --> services and click on --> open

    in the page that opens, search for --> remote procedure call (RPC)

    check if it is set to --> automatic

    if not, double click on the line and set it to automatic

    see you later

    --
    the radiation rate is higher at the employment center than at Chernobyl
    1
    1. M_3660 Posted messages 52 Registration date   Status Member Last intervention  
       
      Thank you, I will try that.
      0
  2. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    re

    ok, tell me what it looks like

    in image



    @+

    --
    the radiation level is higher at the employment office than at Chernobyl
    0
  3. M_3660 Posted messages 52 Registration date   Status Member Last intervention  
     
    Hello,
    The service is indeed automated. I'm attaching the screenshot that I forgot to send earlier and the screenshot of Services.

    --
    Thank you in advance and goodbye.
    0
  4. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    re

    sorry but I don't see what the problem is, since the service is activated

    @+

    --
    the radiation level is higher at the employment office than at Chernobyl
    0
    1. M_3660 Posted messages 52 Registration date   Status Member Last intervention  
       
      Thank you anyway ????
      0
  6. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    re

    I wanted to connect my EarPods to have good microphone quality while chatting with my friends, but my headphones wouldn't work, so I tried them on my Switch, same result.

    Since the EarPods didn't work on either device, have you tested another peripheral (headphones, etc.) to see if the problem is the same?

    Catch you later

    --
    The radiation levels are higher at the employment office than at Chernobyl.
    0
  7. M_3660 Posted messages 52 Registration date   Status Member Last intervention  
     
    I tested my headphones on another device (iPhone 6s) and the headphones do not work, they are indeed dead. So, I tested an old Vtech headset on my computer and my Switch (the only one I had on hand) and it worked well. So, it’s not the headphones that matter to me because I can buy them at a nearby Super U, but it’s rather the Realtek Audio Console application that matters to me, as it is at the center of everything for me.

    --
    Thank you in advance and goodbye.
    0
  8. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    Hi

    does your old Vtech headset work with the Realtek Audio console?

    See you later

    --
    the radiation level is higher at the unemployment office than at Chernobyl
    0
    1. M_3660 Posted messages 52 Registration date   Status Member Last intervention  
       
      Yes
      0
  9. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    hi

    therefore, I wonder if the EarPods haven't "caused a mess," since they’re not working

    if the console works with your old headset, I don’t see why it wouldn’t work with another device...

    see you later

    --
    the radiation level is higher at the unemployment office than at Chernobyl
    0