Club-internet messaging issue blocked account

GLAUX -  
brucine Posted messages 25256 Registration date   Status Member Last intervention   -
Hello,
I have a club-internet email account that was working perfectly until now. I reset the password, and it is now completely locked; I can't receive or send anything. What should I do to recover my email account?

Configuration: Macintosh / Safari 11.1.2

2 answers

  1. MPMP10 Posted messages 47600 Registration date   Status Member Last intervention   19 097
     
    Hello,
    As on any website, you need to check the help provided on the site in question and there are no miracles.

    --
    After a little follow-up to say thank you, it's always nice...
    0
    1. brucine Posted messages 25256 Registration date   Status Member Last intervention   4 188
       
      Hello,

      I wonder if SFR is not waiting for the gradual phasing out of old club internet addresses, in other words, if it is possible to use them (with SFR servers) as long as nothing is changed, but no longer in the opposite case (creating a secondary address, changing the password, etc.).
      0