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Change the password for my club-internet email

Isa -  
 Isa -
Hello,

Following an update on my computer, I no longer have access to my club-internet email.
I don't remember my password, so I tried to reset it, but the address provided is not correct.
Therefore, I have no way to change it.
I'm trying to contact SFR but with no success as I don't have an SFR line and no more login details.

How can I recover this email account since I receive my bills there?

Thank you in advance for your help.

5 réponses

Réponse 1 / 5
MPMP10 Posted messages 46991 Registration date   Status Membre Last intervention   18 844
 
Hello,
https://assistance.sfr.fr/gestion-client/identifiant-mdp/perte-mot-de-passe-espace-client-sfr.html

https://assistance.sfr.fr/contacter/

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Just a little follow-up to say thanks, it's always nice...
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Réponse 2 / 5
Isa
 
Hello MPMP10,

Thank you.
I will take a look at that.

Have a good day.
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MPMP10 Posted messages 46991 Registration date   Status Membre Last intervention   18 844
 
Good evening,
OK.
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Réponse 3 / 5
Isa
 
Hello,

I tried the links you recommended.
I'm encountering the same issue as with the other procedures I've already completed.
I'm being asked for usernames or a contract number that I don't have.

Do you have any other suggestions, please?
Thanks in advance.

Have a great rest of the day.
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MPMP10 Posted messages 46991 Registration date   Status Membre Last intervention   18 844
 
Good evening,
You need to get in touch with SFR.
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Réponse 4 / 5
Anonymous user
 
Hi Isa, there are several ways to contact SFR, see here https://assistance.sfr.fr/contacter/contact-service-client-sfr.html

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Man is not born for rest: Voltaire
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Réponse 5 / 5
Isa
 
Thank you to MPMp10 and arobase94 for your replies.
Unfortunately, I am experiencing the same identification issue.
I will try to proceed differently...

Thank you.
Have a good day.
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