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TCL TV Black Screen Issue

Migouel53 Posted messages 2 Status Member -  
MPMP10 Posted messages 47363 Registration date   Status Member Last intervention   -
Hello, I have a problem that I can't seem to understand. I have a TCL 4K TV, and for some time now, my TV shows black screens when I use the HDMI outputs, whether it's for a Chromecast or a console.

And really randomly, sometimes it can work for 1 or 2 hours without any issues, while other times it goes black after just 2 minutes.

However, when I watch TV via antenna with regular channels, there are no problems.

1 answer

  1.
    MPMP10 Posted messages 47363 Registration date   Status Member Last intervention   18 977
     
    Hello,
    There is a problem with the electronics (possibly a defective or worn HDMI port...).
    You can try resetting the TV to see if that helps, but still…
    Otherwise, consider contacting a repairman for a quote.
    Is this TV still under warranty?
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    1. Migouel53 Posted messages 2 Status Member
       
      I tested all the HDMI ports and it's the same.
      The television is no longer under warranty. I tried to reset it, it works for a certain time and then it's the same again.
      This morning I tried again with a YouTube video on my Chromecast, after 5 minutes it went black, and now it's been running for a good 2 hours on TV antenna without any problem.
      I will try to go see a repairman to see what he has to say.
      Thank you.
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      1. MPMP10 Posted messages 47363 Registration date   Status Member Last intervention   18 977 > Migouel53 Posted messages 2 Status Member
         
        OK.
        Make sure to ask for a quote beforehand...
        0