Animal Crossing - Joyeuses vacances à la maison

Solved
igd -  
 romanebmt -
Hello,

I bought Happy Home Paradise for my daughter.
We linked the Switch to my PayPal account and then made the purchase (€24.99 was properly debited)
The problem is, the game is not downloading.
We realized afterward that its battery was at around ten percent... probably the cause of our issue.

I tried to restart the download in the settings but nothing happens.
The Switch is up to date.
The game is too.
On the Nintendo eShop, the game is marked as "purchased" and the "buy" button is grayed out.
I contacted Nintendo on Saturday but I'm still waiting for a response...

I'm lost. My daughter was in tears and I don't know what else to try.

Has anyone had this problem before...?
Thank you in advance.
igd

Configuration: iPhone / Safari 604.1

12 réponses

Franky
 
Hello and thank you for looking into our issue.
The problem is resolved. In fact, we needed to progress further in the game (town hall, shop, etc...).
Now the expansion is properly installed and my daughter can enjoy it.
However, I regret that Nintendo does not explain all of this before the download. It would have avoided a lot of trouble.
Thanks again to everyone who helped us.
64
Mahiya
 
Hello, how far do you have to be to access the DLC, please?
11
Anonymous user > Mahiya
 
Good evening,
Read my post #33 and you will find all the answers to your questions. :-)
3
romanebmt
 

I had the same problem! I suspected that a bit more progress in the game was needed, but it’s true that it wasn’t indicated anywhere...

0