View original (French)

Connecting to Freebox server

Greg -  
 Greg -
Hello everyone,

I'm having a problem with my Freebox Revolution, which displays an error message saying "associating with the Freebox server in progress."

I have (several times):

unplugged/reconnected my cables.

resynchronized the freeplugs (well plugged into the same power strip).

swapped the freeplugs (then synchronized)

removed the ethernet part of the player to connect a direct ethernet cable between the player and the server.

restarted the player on the recovery firmware.

Result: no wifi, no TV.

Does anyone have a brilliant idea?

Thanks in advance!

Grégory

Configuration: iPhone / Safari 15.0

1 answer

  1.
    bazfile Posted messages 58492 Registration date   Status Moderator Last intervention   20 268
     
    Hello.
    Restart the Freebox server (internet box); once it is rebooted and functional, restart the Freebox player (TV), then check if it works. If it's the same, contact Free by phone at 3244 or via video at https://assistance-1.free.fr/facetofree/

    --
    bazfile
    Moderator/Security Contributor.
    A hello, a response, a thank you are always appreciated.
    0
    1. Greg
       
      Hello,

      Thank you for your response.

      I rebooted in that order, but nothing more.

      The server box does not give me any access to the menu. I will check with support.

      Thank you
      0