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Check TEMP environment variable

Louisdor_5425 Posted messages 12 Status Member -  
jee pee Posted messages 31961 Registration date   Status Moderator Last intervention   -
Hello,

I am a teacher and I've had a problem with WORD. I've read the posts from some who have resolved the issue, but I am not quite capable of doing it.

The message is as follows: YELLOW TRIANGLE and message: Unable to create the work file. Check the TEMP environment variable.

To work around the problem, I could initially send the file from Hotmail to Gmail and then a new path, but that has degraded even further and when I try to open it, it goes into protected mode and then I can't open it with the message I mentioned above.

Thank you in advance if anyone can help me.

Best regards

Jean

Configuration: Windows / Chrome 95.0.4638.69

6 answers

  2.
    jee pee Posted messages 31961 Registration date   Status Moderator Last intervention   10 008
     
    "I went to advanced system settings but how can I send it to the How to do it site? I can take a screenshot but I can't paste it into Word, Word won't open.
    I took a screenshot, can I send it to you?
    Thank you "

    --
            a stranger is a friend we haven't met yet.
    0
  3. jee pee Posted messages 31961 Registration date   Status Moderator Last intervention   10 008
     
    With Windows key + Print Screen, the image is placed in \Images\Screenshots

    To insert this file on the site, you need to use the "Landscape" icon in the response input toolbar.

    --
            a stranger is a friend we haven't met yet.
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    1. Louisdor_5425 Posted messages 12 Status Member
       
      it's complicated
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  4. fabul Posted messages 42273 Registration date   Status Moderator Last intervention   6 091
     
    Hi,

    Open Regedit

    Go to [HKEY_CURRENT_USER\Environment]

    For "TEMP" and "TMP"

    Do you have

    %USERPROFILE%\AppData\Local\Temp

    ?
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    1. Louisdor_5425 Posted messages 12 Status Member
       
      Hello,

      Yes, I have that.
      0
    2. fabul Posted messages 42273 Registration date   Status Moderator Last intervention   6 091 > Louisdor_5425 Posted messages 12 Status Member
       
      If it hadn't been for that, it would have needed to be corrected, otherwise I don't know.

      As Jee pee would say?
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    3. jee pee Posted messages 31961 Registration date   Status Moderator Last intervention   10 008 > Louisdor_5425 Posted messages 12 Status Member
       
      you need to check if the folder exists in the explorer
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    4. Louisdor_5425 Posted messages 12 Status Member > jee pee Posted messages 31961 Registration date   Status Moderator Last intervention  
       
      But which file?
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  6. Louisdor_5425 Posted messages 12 Status Member
     
    Can I send you what Jeeppee asked me to look at?
    I took a screenshot, I just need an email.

    I think there's just something to modify.

    Thank you for your help.
    0
    1. jee pee Posted messages 31961 Registration date   Status Moderator Last intervention   10 008
       
      You need to post an image in the discussion like this:
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  7. jee pee Posted messages 31961 Registration date   Status Moderator Last intervention   10 008
     
    Reinstalling Word ;-) is like using a hammer to squash a fly. Plus, it probably won't help because the TEMP variable and the corresponding directory are Windows objects.

    You didn't show us or indicate whether you have the directory on disk corresponding to the TEMP variable and if it exists and if you can write to it.

    --
            a stranger is a friend we haven't met yet.
    0