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Unable to connect to my LinkedIn account

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BM87 -  
MPMP10 Posted messages 46951 Registration date   Status Membre Last intervention   -
Hello,

Since yesterday, I have been unable to log into my LinkedIn account.

I start by entering my username and password to connect.
LinkedIn then asks me for a verification via CAPTCHA "Let's do a quick security check."

Once this verification is successfully completed, it sends me to an error page.

I have made several attempts on my computer (both Safari and Chrome), and got the same result on iOS.

If anyone has any ideas, I’m all ears :)

5 réponses

Réponse 1 / 5
MPMP10 Posted messages 46951 Registration date   Status Membre Last intervention   18 829
 
Hello,
https://www.linkedin.com/help/linkedin/answer/65341/ne-peut-pas-se-connecter-linkedin-mobile?lang=fr

Also see by clearing the cache in your browser...
https://www.astuces-aide-informatique.info/720/vider-cache-navigateur
--
If money has no smell, women have a great sense of smell.
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Réponse 2 / 5
BM87
 
Hello,

So clearing the cache doesn’t change anything, however clicking on
"forgot password" allowed me to reconnect to my account.. by the way, without changing my password haha.. maybe a bug..

Thank you very much.
1
MPMP10 Posted messages 46951 Registration date   Status Membre Last intervention   18 829
 
You're welcome.
2
Réponse 3 / 5
Lilie
 

Hello,

I'm experiencing the same problem as you currently on LinkedIn.

I'm unable to reconnect to my account.

When I enter my password, it redirects me to "forgot password" with a code sent to my email address that I never receive. It's as if my email address no longer exists, even though my LinkedIn account has been active for over 12 years and used every week! Until July 17, I received LinkedIn notifications daily, and suddenly nothing since my Microsoft subscription renewal.

I don't know if there's a Microsoft setting that has changed or something else.

I attempted to contact LinkedIn as it requests a Captcha and even identity verification with an ID card, but without success for 5 days. If anyone is experiencing the same issue or has a solution, thank you for your advice.
1
MPMP10 Posted messages 46951 Registration date   Status Membre Last intervention   18 829
 

Hello,

In this area, there is no miracle solution; the only option is to check with the help available on the relevant site.

In this area, normally the code in question should arrive at the email address (if it hasn't changed in the meantime...) that was provided at the time of account creation.

10. How to contact us

Terms of Use | LinkedIn

https://www.linkedin.com/help/linkedin/answer/a1338533/?lang=fr-FR

 https://www.linkedin.com/checkpoint/rp/request-password-reset?session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fhelp%2Flinkedin%2Fask

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Réponse 4 / 5
KrondaliX Posted messages 382 Registration date   Status Membre Last intervention   143
 
Hello,

The best solution is to contact them.
You can do this at this address: https://www.linkedin.com/help/linkedin?lang=fr&trk=homepage-basic_directory_helpCenterUrl

I will let the moderators take care of verifying it.

--
By KrondaliX
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Réponse 5 / 5
BM87
 
Hi, thanks for the link.
I've looked it over thoroughly, nothing corresponds to my issue.
Still the same problem for 3 days, can't connect :/
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