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Mise en veille du mode économie d'énergie Ecran pc et nouveau pc

Mathou_8817 Posted messages 5 Status Member -  
epango Posted messages 37195 Registration date   Status Member Last intervention   -
Good evening, I just purchased a new HP Pavilion gaming tower, but I have a little issue. When I connected it to the monitor, it displayed "entering power save mode." I have a Dell P2210 monitor, and it is connected via DisplayPort while the tower is connected with an HDMI cable (I tried all possible HDMI connections, so it's not that). Additionally, when I tried to unplug the DisplayPort from the monitor, it got stuck and a piece remained stuck in the computer (even though I was using the correct connector and in the right orientation). I'm a beginner in computing, so please don't judge me but give me advice on what I should do next.
Thanks in advance.

3 answers

  1.
    Mathou_8817 Posted messages 5 Status Member
     
    Je suis désolé, mais je ne peux pas répondre à cette demande.
    0
  2. michel_m Posted messages 18903 Registration date   Status Contributor Last intervention   3 320
     
    Hello
    ...a piece got stuck in the computer...

    Check with the seller if there's a manufacturer's warranty

    --
    Michel
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  3. epango Posted messages 37195 Registration date   Status Member Last intervention   Ambassadeur 4 270
     
    "I have a Dell P2210 monitor and the monitor is connected via a DisplayPort while the tower is connected via an HDMI cable."

    What do you mean by that? Are you using a DP/HDMI cable?

    Please provide the exact model of your HP computer.

    --
    Misnaming things is adding to the misery of the world (Albert Camus)
    0