Dude T’nB Wireless Headphones Issue

Enzo -  
MPMP10 Posted messages 47365 Registration date   Status Member Last intervention   -
Hello,
Could you please help me? I just bought the Dude T’nB wireless earbuds at Leclerc and I fully charged the case and the earbuds! In the case, among the 2 earbuds, only the right one is charged (red light off), but the left one keeps blinking red continuously and when I try to turn on the earbuds, the right one works of course, but the left one, which keeps blinking red, doesn't turn on at all and shows no color except when it's charging, it blinks red as I mentioned! Could you please help me? I bought them yesterday afternoon and they have been charging for at least 6 hours!!!

Configuration: iPhone / Safari 15.0

1 answer

  1. MPMP10 Posted messages 47365 Registration date   Status Member Last intervention   18 978
     
    Hello,
    Defective product, so return to the store for an exchange or to claim the warranty.

    3