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Problem opening RAW files on Mac

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pandor62 Posted messages 33 Status Member -  
pandor62 Posted messages 33 Status Member -
Hello,
I just acquired a Canon EOS R but I can't open my RAW files, either in Lightroom or in Camera Raw. My iMac doesn't recognize them.
The thumbnails for the photos are also not displaying as icons, as if they were PC files. On my previous DSLRs, the photo icons were visible. I reformatted my new SD card to FAT32 but there was no change. Any idea how I could fix this issue?

9 answers

  1. Anonymous user
     
    Hello
    Opening a RAW file can be done either through a plugin (for Adobe, but not only...) or via a utility available on the Canon support site.
    See you later
    If this answer helped you: a little thank you is nice. If it's resolved: the green button at the top is better ;-)

    Let him who has never opened a user manual throw the first mouse.
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  3. pandor62 Posted messages 33 Status Member 1
     
    Thank you for your responses.
    Unfortunately, I cannot install Adobe Camera Raw because my system is outdated.
    The Canon Raw codec is only available for Windows.
    I installed the Canon Digital Photo Professional software, which does open CR3 files, but it is really very basic compared to Lightroom. It's a shame it doesn't convert to DNG either.
    I have one thing left to do: try to install a more recent OS on the Mac.
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  6. pandor62 Posted messages 33 Status Member 1
     
    I am on 10.13.6 (High Sierra).
    I installed the versions of Camera Raw and DNG Converter compatible with my system, but neither of them supports CR3.
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  7. Anonymous user
     
    Hello
    The Adobe RAW Support indicates which versions of Lightroom are supported for CR3.
    It's up to you to check with your version...
    See you later
    --
    If the answer helped you: a little thank you is nice. If it's resolved: the green button at the top is better ;-)

    Let him who has never opened a user manual throw me the first mouse.
    0
  8. Anonymous user
     
    I am on 10.13.6 (High Sierra).


    Under version 10.13.6, everything should normally work for this kind of thing.

    But if one application or another required a higher version, you would need to know how far your Mac can go, and that depends on the Mac model and especially on its manufacturing period... (year and time of year), and right now we don't know anything.

    EDIT: according to what I've read, version 12.4 of Camera Raw Mac should be sufficient for the CR3 extension

    and version 12.4 is compatible with High Sierra

    https://helpx.adobe.com/fr/camera-raw/system-requirements/2020.html

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  9. pandor62 Posted messages 33 Status Member 1
     
    My mistake, Camera Raw version 12.4 was able to open my CR.3 files and export them to DNG, so I was also able to open them in Lightroom, which is great.
    Thank you for your help.
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  10. Anonymous user
     
    Hello
    I was talking about the version of Lightroom, for the rest, I can read, thanks!!
    See you later
    --
    If the answer helped you: a little thank you is nice. If it's resolved: the green button at the top is better ;-)

    Let him who has never opened a user manual throw the first mouse.
    -1
    1. Anonymous user
       
      @Macintosh 

      Hello 
      I was talking about the version of Lightroom, for the rest, I can read, thank you!! 
      See you later


      At no time did I address you!
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