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Lock on Samsung tablet

sorin -  
jeannets Posted messages 28397 Registration date   Status Contributor Last intervention   -
Hello,

Could you help me remove a lock placed on my Samsung tablet?

Thank you

Configuration: Android / Chrome 91.0.4472.77

2 answers

  1.
    jeannets Posted messages 28397 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    Hello,

    We can't do that, you're locked.. Instead, tell us what circumstances led to this..??

    What model of Samsung is it..??
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    1. sorin
       
      I don't know because I turned it on this morning and I didn't use it all day until I wanted to turn it off. It's a Samsung 7.
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  2. jeannets Posted messages 28397 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     
    Released in March 2016, Android "Nougat," it's probably a "Samsung Galaxy S7" to be more precise about the model. But we'll have to see; you need to read the label on the back carefully.

    Your Galaxy is locked for a reason I'm not aware of... Either you visited an unhealthy site or you've been infected by a virus or hacker... In any case, you're blocked.

    In my opinion, the only solution is a factory reset... Be careful: before doing this, you need to know the name and password that were used during its initial setup, or the last time.
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