PC 2 long beeps followed by 2 short beeps at startup

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amiseck Posted messages 11 Status Membre -  
billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention   -
Hello,
My HP Probook 450 G3 won't start and stays on a black screen with 2 long beeps followed by 2 short beeps. I changed the RAM with no effect. The fan is running, the DVD drive can open, and the Wi-Fi and sound indicators are on (white). When the sound signal stops, the warning light takes over on the Caps Lock key, still with 2 longs followed by 2 shorts.
I've been searching in vain for two days.
Thank you in advance for your help.

Configuration: Android / Firefox 89.0

14 réponses

billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention   6 145
 
hi

Beep codes for AMI BIOS --> 2 long beeps, 2 short beeps Video memory error

the link to the page --> click here

@+

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the radiation level is higher at the unemployment office than at Chernobyl
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amiseck Posted messages 11 Status Membre
 
Hello billmaxime, the forum,
What solution would you recommend to solve this problem "Video memory error"?
PS: the PC does not start, black screen.
Thank you.
0
Panth33ra Posted messages 22982 Registration date   Status Membre Last intervention   Ambassadeur 2 333
 
Hello,
Meaning of the sound codes... https://support.hp.com/fr-fr/document/c02461514

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amiseck Posted messages 11 Status Membre
 
Thank you Pant33ra for the response. I had already consulted this page, but this code (2 long beeps + 2 short beeps) is not listed there.
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billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention   6 145
 
re

it's the dedicated RAM for the graphics card

I don't have time to do a search right now (I have to leave)

check the specifications of your PC --> graphics card --> click here

@+

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the radiation level is higher at the employment agency than at Chernobyl
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billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention   6 145
 
re

in addition to my previous message --> click here

I found this in the specs page:

Graphics card (integrated)

Intel HD Graphics 510 or Intel HD Graphics 520

then, depending on your CPU (processor)

Processors

Intel Core i7-6500U with Intel HD Graphics 520 (2.5 GHz, up to 3.1 GHz with Intel Turbo Boost technology, 4 MB cache, 2 cores)
Intel Core i5-6200U with Intel HD Graphics 520 (2.3 GHz, up to 2.8 GHz with Intel Turbo Boost technology, 3 MB cache, 2 cores)
Intel Core i3-6100U with Intel HD Graphics 520 (2.3 GHz, 3 MB cache, 2 cores)
Intel Core 3855U with Intel HD Graphics 510 (1.6 GHz, 2 MB cache, 2 cores)
Intel Core 4405U with Intel HD Graphics 510 (2.1 GHz, 2 MB cache, 2 cores)

See you

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the radiation level is higher at job center than at Chernobyl
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amiseck Posted messages 11 Status Membre
 
That's right, billmaxime, I need to be in this configuration: "Intel Core i7-6500U with Intel HD Graphics 520 (2.5 GHz, up to 3.1 GHz with Intel Turbo Boost technology, 4 MB cache memory, 2 cores)."
Now I just need to find the solution. Thank you for your interest and effort in solving my problem.
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billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention   6 145
 
re

the problem is that the graphics card is usually soldered onto laptops...

if it’s the card that took "1 hit", you can't do much

check with the local technician for a diagnosis, and if he can desolder and resolder a new graphics card

see ya

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the radiation level is higher at the job center than at Chernobyl
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amiseck Posted messages 11 Status Membre
 
Alright, I will therefore follow your advice and consult a local professional.

Thank you, billmaxime.
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billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention   6 145
 
re

no problem for the help :)

will you be able to give news after the diagnosis of your computer?

@+

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the radiation level is higher at the unemployment office than at Chernobyl
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jfmimi Posted messages 13734 Registration date   Status Contributeur Last intervention   1 961
 
Hello
a small clarification is necessary
there is no soldered graphics card
the graphics part "INTEL HD 520" is integrated into the CPU
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billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention   6 145 > jfmimi Posted messages 13734 Registration date   Status Contributeur Last intervention  
 
hi jfmimi,

so, it's the CPU that needs to be changed?

see you later!
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jfmimi Posted messages 13734 Registration date   Status Contributeur Last intervention   1 961 > billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention  
 
Hi @billmaxime
yes because the graphics chip is integrated into the CPU
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billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention   6 145 > jfmimi Posted messages 13734 Registration date   Status Contributeur Last intervention  
 
re

I hope amiseck will read your message

thank you for your intervention :)

See you+
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amiseck Posted messages 11 Status Membre > billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention  
 
Yes billmaxime, I read the message jfmimi and thank you for it.
This capricious machine eventually displayed and started. It then resumed its biiiiiiiip biiiiiiiiip; beep beep. I handed it back to the local technician for a thorough clean-up. It needed it because it hasn't been blown out since 2016.
I will get back to you for the next steps.
Thank you.
0
billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention   6 145
 


No problem for the help, we’re happy to hear that :)

I will get back to you for the next steps.

It’s nice, and it could be useful for other internet users

Thank you

See you later

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The radiation level is higher at the employment office than in Chernobyl.
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amiseck Posted messages 11 Status Membre
 
Returning here and keeping the community informed about the progress of this case is a duty. People are so generous and we learn a lot from them.
Thank you
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billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention   6 145
 
re

I would say that not everyone has the same perspective...

Many people stop responding once their issue is resolved!

As jfmimi pointed out, you can already tell the technician that it’s the CPU (processor) that needs to be changed

thank you

@+

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the radiation level is higher at the employment office than at Chernobyl
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amiseck Posted messages 11 Status Membre
 
Yes, I have already talked to him about it. He is already aware of the responses I received on this forum which he acknowledges as expert.

See you later
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billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention   6 145
 
re

in this case, the repair will go through like a letter in the mail :)

the repairman is aware of the discussion/topic and opts for the same issue

it's going to work out :)

@+

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the radiation rate is higher at the employment office than in Chernobyl
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amiseck Posted messages 11 Status Membre
 
Hi billmaxime, jfmimi, the forum,
As agreed, here is the promised feedback.
My technician informs me that the CPU is integrated into the motherboard. So, it’s impossible to replace it. We will need to find another motherboard. Which, in our tropics, is going to be quite complicated for me.
Since the machine sometimes starts when it feels like it, I'm planning to jump at the first opportunity to increase the memory allocated to the video card and decrease the resolution to see what that will yield. What do you think?
I’m attaching a model of the motherboard in question.
Thank you

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billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention   6 145
 
hi

after a good clean-up, the pc restarts from time to time without making any beeps?

for increasing the memory dedicated to the video card, I don’t know if it will help, as it's the graphics chip itself that is damaged

without being indiscreet, how much did the pc cost when you bought it?

check the motherboard reference to buy a new one, if the pc is worth it



later

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amiseck Posted messages 11 Status Membre
 
Good evening billmaxime, this PC that I bought second-hand has been with me for nearly 5 years without ever failing. It deserves a beautiful death and grand funerals Snif Snif. Ordering a new motherboard from Africa (Senegal) will be, as I said, complicated and quite expensive. I believe I have no choice but to find another PC.
Thank you billmaxime
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billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention   6 145
 
re

no problem for the help :)

if everything is okay for you, remember to mark your topic as resolved --> click here

thank you

@+

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the radiation rate is higher at the job center than at Chernobyl
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amiseck Posted messages 11 Status Membre
 
It's done.
Thank you
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billmaxime Posted messages 50508 Registration date   Status Contributeur Last intervention   6 145
 
hi

thank you too

good luck

see you

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the radiation level is higher at the employment center than in Chernobyl
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