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Refund for an order that is being prepared for shipment

Tiphaine -  
piquesous Posted messages 15734 Registration date   Status Contributor Last intervention   -
Hello, I’d like to know how to refund an order that is in preparation for shipment? But it said free, I clicked and it charged me anyway, at the same time as another order placed the same day (April 16, 2021). Thanks in advance for the answers

1 answer

  1.
    piquesous Posted messages 15734 Registration date   Status Contributor Last intervention   6 123
     
    Hello,

    You need to see what is stipulated in the general terms and conditions of sale of the site where you placed your order.

    See you

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