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Popcorn Hour A-200 - internet connection issue

Laurent -  
Celinette21300 Posted messages 61 Registration date   Status Member Last intervention   -
Hello,

I have a Popcorn Hour A200 on which I have stored all my DVDs (space saver). For each movie, the popcorn searches the internet for the description and the poster of the film.

However, for some time now, when I rip a DVD and copy it to the popcorn's hard drive (via my home's network), it can no longer access the internet to fetch the information related to the deposited file.
I tested the cable, there's internet. Same with the Wi-Fi connection, internet works. But the popcorn keeps asking me for internet access... I don’t understand!

Can someone help me with this issue?

Thank you in advance.
Laurent

Configuration: Windows / Chrome 89.0.4389.114

14 answers

  1.
    brupala Posted messages 111187 Registration date   Status Member Last intervention   14 462
     
    Hi,
    what network testing utilities are available on this device?
    What operating system does it run, is there a command line interface?
    Maybe the site where it gets its information is down or stopped?
    Do you know this site?

    --
    and ... There you go!
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  2. Laurent
     
    Good evening,
    Thank you for your feedback.
    So, I used Advanced IP Scanner to check that the Popcorn was properly mapped on the network. Knowing that the box is connected via a small hub which does provide internet to the other connected devices.
    As for the operating system, I honestly have no idea. I know that the firmware is provided by Cloud Media / Syabas... if that helps!
    The configuration makes it look for information on the Allociné site (IMDB before, prior to the update).
    Thanks in advance!
    Laurent
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    1. brupala Posted messages 111187 Registration date   Status Member Last intervention   14 462
       
      Honestly, it's a bit lacking at this level.
      If the popcorn doesn't allow itself to test its internet connection, it's going to be complicated.
      The names you mention for the OS don't help, at least not me.
      See if Allocine hasn't cut certain features.
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  3. Celinette21300 Posted messages 61 Registration date   Status Member Last intervention  
     
    I am exactly in the same situation... While rummaging around, I learned that popcorn hour is no longer sold and that there are no more firmware updates, and apparently the site that provided information about each movie is down... So, it's no longer possible to update our movie database after installing them on the PCH... As a result, on the jukebox, every new movie will appear without its poster or summary... Great, right? Ugh, it's disappointing... I tried to ask if there could be a manual procedure to provide the necessary information for each movie, but I got no response... Did you find anything on your side?
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    1. tonylar
       
      Hello,

      I've been having the same problem for several weeks. I'm unable to download the covers and information for movies and series, and I also can't access YouTube or other apps on my PCH, which keeps asking me to connect to the internet even though I'm connected... What Celinette said confirms what I feared. The PCH is no longer being sold, and there’s no way to turn back. I think it should be possible to manually assign covers by retrieving them from the internet via a computer. But what a hassle... it’s truly pathetic that buyers like us have to be abandoned like this...
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  4. Celinette21300 Posted messages 61 Registration date   Status Member Last intervention  
     
    Yes, but does this manual method exist? If so, would there be someone to explain to us how to do it???
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    1. fripounet34
       
      Yes, we can at least have the movie poster we are downloading: right-click on the poster of the relevant film, save the image, and then assign this image exactly the same title as the film.
      Include the film and the image in the same folder.
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      1. Celinette21300 Posted messages 61 Registration date   Status Member Last intervention   > fripounet34
         
        With a bit of delay, I just tried Fripounet's solution... unfortunately, it doesn't work :(
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  6. Celinette21300 Posted messages 61 Registration date   Status Member Last intervention  
     
    Thank you for the response, fripounet.. I just saw it... I'll try this method on Sunday hoping it works :)

    And if anyone knows a way to display the movie synopsis, I'm also interested :)
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  7. Frantz
     
    Hello,

    currently facing the same issue as all of you.
    It's what I was also afraid of...
    So the only solution is indeed the manual method.
    For my part, I use SQLite Database, basically it's a database software that can read the media.db file.
    It's not very complicated, but you just have to be careful and understand how it works.
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  8. Celinette21300 Posted messages 61 Registration date   Status Member Last intervention  
     
    <heu merci="" frantz="" ...="" mais="" pourrais-tu="" m="" comment="" cela="" fonctionne="" stp="" />
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    1. Frantz
       
      Well, it's software that will allow you to open the media.db file.
      Then there are several tables, that's where it gets complicated...
      In short, there are several tables, they are all linked.
      The main table is "SHOWS", there you have columns.
      ID corresponds to the "reference" of the movie, then there is the title for the title, etc...
      You need to add a row and enter the information for the movie in question.

      If you want to add the posters and backgrounds, it gets even more complicated because you need the photos in the right size and to make links with the movies.
      Otherwise, you need to go to the "VIDEOS" table
      Add a row, put the information (links), then go to the "SHOWS-VIDEOS" table and enter the corresponding IDs to make the links (SHOWS ID AND VIDEOS ID).

      If you encounter any issues, feel free to reach out, we can contact each other via Messenger if needed.
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  9. Celinette21300 Posted messages 61 Registration date   Status Member Last intervention  
     
    Hello Frantz .... oh dear, it all seems so complicated to me :( ... in any case, way too complicated for me :(
    But thank you nonetheless for taking the time to respond to me ...

    If anyone else has simpler solutions, I would obviously be interested :)
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  10. ben-qui-voila Posted messages 4 Status Member
     
    you need to download nmjtoolbox on your PC:
    http://www.halfelite.com/pch/toolbox/

    be careful to download each file into a folder
    there is also a user manual in English on the page
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    1. Celinette21300 Posted messages 61 Registration date   Status Member Last intervention  
       
      Ouch ouch ouch.. I went to this page but what to do? It's totally incomprehensible ????
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  11. ben-qui-voila Posted messages 4 Status Member
     
    download each file (link in blue) from the top of the page to the language file (included)
    create a new folder and put the files in it.

    start the application
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    1. Celinette21300 Posted messages 61 Registration date   Status Member Last intervention  
       
      Hello and sorry for the delay in responding...
      Thank you for getting back to me... However, I'm sorry, I downloaded nmjtoolbox but I don't understand anything... I can't even find the file to launch the application :(
      Could someone have pity on me and provide a little help? :)
      Sorry for being clueless :(

      Thank you in advance :)
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  12. Celinette21300 Posted messages 61 Registration date   Status Member Last intervention  
     
    I just realized that I forgot to specify that I have a PCH A500 and A400... are they the same files to download?
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  13. ben-qui-voila Posted messages 4 Status Member
     
    Yes, I have an A500 myself. No problems.
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  14. ben-qui-voila Posted messages 4 Status Member
     
    The files below are for older models like Vten etc.
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  15. fladk Posted messages 1 Status Member
     
    Bonjour. Désolé, je ne parle pas et ne comprends pas le français (j'ai traduit votre discussion via Google Translate).

    J'ai le même problème - je l'ai vu pour la première fois aujourd'hui (29.10.2021).

    Puisque je pouvais voir que mon popcorn hour a-200 avait en fait une connexion réseau fonctionnelle (je pouvais y accéder depuis mes autres appareils), j'ai fait un suivi de réseau.

    J'ai découvert ici que le "Jukebox Manager", "Mettre à jour tout" essaie de localiser et de contacter un serveur appelé "metadata.popbox.com" mais échoue lorsqu'il essaie de rechercher le nom via DNS (parce que ce serveur n'existe plus).

    Quand j'essaie d'ouvrir le nom de domaine popbox.com dans le navigateur, je peux voir qu'il est à vendre via godaddy.com

    Donc, je pense que c'est la fin de la mise à jour automatique des métadonnées pour les films sur popcorn hour :-(
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