Control a TV remotely

Solved
Hello
I have a family member who has a Samsung television and constantly calls me to ask how to do various tasks, whether it's turning on the box, exiting a menu, etc. Let's just say they don't really know how to use it.
This would save me a half-hour drive to go help them.
I wanted to know if there is any way to remotely access the TV?
That would save me quite a few trips.
Thank you in advance ...

1 answer

  1. Hello,
    I have a person in my family who has a Samsung TV and constantly calls me to ask how to do this or that, whether it's turning on the box, exiting a menu, etc... let's just say he doesn't really know how to use it. 


    All these actions require pressing a button, so...!

    --
    The technocrats, if we gave them the Sahara, in 5 years they would have to buy sand elsewhere.
    Coluche.
    1. It's in 2 different locations ....
      The person is a bit elderly, she doesn't understand everything, once again it's the trip that affects me.
    2. @Dany-5All these manipulations require physically pressing a button, so how do you plan to do that without moving with a remote control?
    3. @MPMP10In the same way as with a computer...
    4. @Dany-5
      turn on the box

      How do you press the power button on the box remotely?

      exit a menu etc...

      Without the remote control!

      The best way is by phone, and for the box, it would just be a matter of explaining to this person not to turn it off.
    5. @Dany-5

      Hello Dany, I have the same problem with my mother and her Samsung smart TV (problem with apps like Netflix, Canal+...) spending hours on the phone trying to help her... I'm also wondering if I can take control of her Samsung TV from my Samsung TV? Have you found an answer to this question? Thank you, best regards.