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Freebox keeps restarting endlessly

7eo Posted messages 43 Registration date   Status Member Last intervention   -  
7eo Posted messages 43 Registration date   Status Member Last intervention   -
Hello,
I apologize for bothering you, but recently my Freebox Revolution keeps restarting!! (You can understand that it's driving me crazy :) ).
On top of that, there have been many Wi-Fi disconnections due to its restarts.
So I would like to know if you can help me please. Thank you!

1 answer

  1.
    jee pee Posted messages 31889 Registration date   Status Moderator Last intervention   9 981
     
    Hello,

    We will not have any solution to propose to you. You need to call the Free customer service at 3244, and they will test whether it's an issue with the line or the box, and then they will probably change it.

    --
            a stranger is a friend we haven't met yet.
    1
    1. 7eo Posted messages 43 Registration date   Status Member Last intervention   1
       
      Okay, thank you.
      0
    2. 7eo Posted messages 43 Registration date   Status Member Last intervention   1
       
      Updates:
      Hello!
      Two weeks ago, I contacted Free who sent a technician, and the problem was coming from the central unit (or something like that). It’s been two weeks since I’ve been waiting for it to be fixed :)
      0
      1. brupala Posted messages 111155 Registration date   Status Member Last intervention   14 451 > 7eo Posted messages 43 Registration date   Status Member Last intervention  
         
        Hello,
        Maybe a DSLAM?
        Is it a fiber or ADSL connection?
        0
      2. 7eo Posted messages 43 Registration date   Status Member Last intervention   1 > brupala Posted messages 111155 Registration date   Status Member Last intervention  
         
        It is an ADSL connection.
        0