Acer uppercase lock disappeared

Solved
claretain34 Posted messages 28 Registration date   Status Member Last intervention   -  
 Lambdaaaaa -
Hello,
I've been having a problem for a little while with my Acer computer running Windows 10; the caps lock indicator is no longer showing, and I don't know why, which is annoying when I type a password.
How can I get it back? I've searched, but I haven't found anything.
Thank you for your help.

Configuration: Windows / Edge 88.0.705.56

2 answers

  1. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   Ambassadeur 8 723
     
    Hello,


    1- Acer products running Windows 10 use a program called Acer Quick Access to enable the Caps Lock and Num Lock keys (Caps Lock indicator...)

    Open the task manager, check the Startup tab if you see Acer Quick Access (or QAAdmin)
    Enable it.

    There may also be an Acer Quick Access process still in the task manager.

    2- Acer Quick Access Application.
    To activate it, you need to open the "Acer Quick Access" application and enable the "On-screen notification for special keys" option.
    Start button at the bottom left of the taskbar
    Letter A ==►Acer Quick Access
    Open it.


    3- Registry key►Quick Access
    Windows key + R then type -►regedit
    Go to this key
    HKEY_LOCAL_MACHINE\SOFTWARE\OEM\Quick Access
    --► OSD

    Change the value to -► 1
    Restart the PC.

    Info.
    On this post on CCM, the contributor wanted to disable it.

    4- Quick Access service
    Type in the search box on the taskbar --►services
    Open the services application.
    Search for Quick Access service or service Quick Access.
    Restart the service by right-clicking or set the startup type to manual or automatic then start the service.


    5- Download Acer Quick Access
    ==► QuickAccessSetup

    Unzip the archive with 7-Zip for example and install the setup.

    Only install if you do not have it in your programs.

    If not compatible, see the Acer website.

    A+

    --
    pistouri
    5
    1. Claretain34
       
      Thank you very much, I will check that later, I'll keep you posted.
      0
      1. pistouri Posted messages 19008 Registration date   Status Contributor Last intervention   8 723 > Claretain34
         
        I greet Pierrot on the way.
        See you later Claretain34
        0
      2. Pierr10 Posted messages 13828 Registration date   Status Moderator Last intervention   5 840 > pistouri Posted messages 19008 Registration date   Status Contributor Last intervention  
         
        Hi Pistouri!
        It looks like you found the solution!
        0
    2. Claretain34
       
      Good evening,
      I had to download it because I didn't have it in the program, too strange!!!
      I think the Windows 10 updates are causing a mess, because I'm also having issues with my contacts in Outlook disappearing.
      I wanted to thank you, the lock is back.
      0
    3. Lambdaaaaa
       
      Thank youuuuuuuuu!
      0