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Disappearance of the Yahoo Mail toolbar

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cram80 Posted messages 6 Status Member -  
pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   -
Hello

For several weeks, the Yahoo Mail toolbar has disappeared when I open it with the Firefox browser on my PC.
This is the top bar containing the fields "mail selection," "Archive," "Delete," "Archive," "Spam"
I am using the 64-bit version 85.0 of Firefox on Windows 10, but the same thing happened with the previous version 84++, and this has been going on for several weeks.
I have been using Firefox and Yahoo Mail for years on this PC, and this is the first time I have encountered this phenomenon, especially surprising since I have no issues with Edge or Chrome.
And it's incomprehensible... I don't have this problem with the same versions of Firefox and Yahoo Mail when I use my laptop!!
There must be some incompatibility somewhere, but where???

Attached are screenshots of Yahoo Mail:
- 1st screenshot under Edge: the menu bar is there
- 2nd screenshot under Firefox: the bar has disappeared

Does anyone have a solution to propose?
Thank you for your responses

5 answers

  1.
    pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   Ambassador 8 732
     
    Hello,

    The top bar "Archive " Delete " "Archive " Spam " is clearly visible with Firefox 85.0 64 bit on my end.

    Even in private browsing.




    1- Clear the Firefox cache

    2- Launch Firefox in Private Browsing
    Make sure you don't have extension icons, especially Adblock.

    3- In Yahoo Mail go to Settings (Gear icon at the top right)
    At the bottom, disable and re-enable right away --► Message Tabs
    Open a message and check if the menu bar has returned.


    4- See Privacy options --►Cookies
    Custom
    Check only --►Cookies


    --►In normal window disable Adblock (Click on the logo next to the address bar).
    --►Do you have a synced Firefox account? (Firefox Sync)

    A+
    --
    pistouri
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  2. cram80 Posted messages 6 Status Member 1
     
    Thank you very much for your help!
    Indeed, the problem was resolved by disabling Adblock for Yahoo mail!
    What's strange is that it had never caused a problem until now, and it still doesn't on my laptop that I use with the same version of Firefox!
    The mysteries of computing!!!
    Thanks again!!
    0
  3. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   Ambassador 8 732
     
    Content for you.
    Use Ublock instead of Adblock.
    I'm not saying that Adblock is a sieve, but the latter allows ads to pass through due to commercial agreements with certain sites.
    Save your user rules (filters) if you have them in a notepad file if you want to copy/paste them into Ublock.

    You can mark the subject resolved

    Have a good end of the day.

    0
  4. cram80 Posted messages 6 Status Member 1
     
    Thank you for the info: yes, I've noticed that Adblock lets quite a few ads through... especially on the Yahoo homepage... quite annoying!
    I'll try ublock!
    Have a good evening.
    0
  6. pistouri Posted messages 19010 Registration date   Status Contributor Last intervention   Ambassador 8 732
     
    If you prefer AdGuard AdBlocker
    That's the one I use; it's a step above Ublock.
    I'll let you choose, it's up to you to see which one suits you.

    See you!

    --
    pistouri
    0