Canon TS5150 printer outputs blank pages
Goupil26
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Goupil26 -
Goupil26 -
Hello,
I have a new Canon TS5150 printer that was working fine until I connected it to Wi-Fi. It worked well the first time, but when I turn it off and try to print the next day, the printer spits out blank pages. I have to open and close the cartridge covers to be able to print, and then it works. Strange.
Configuration: Windows / Chrome 87.0.4280.141
I have a new Canon TS5150 printer that was working fine until I connected it to Wi-Fi. It worked well the first time, but when I turn it off and try to print the next day, the printer spits out blank pages. I have to open and close the cartridge covers to be able to print, and then it works. Strange.
Configuration: Windows / Chrome 87.0.4280.141
3 answers
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Hello
I don't see what you're talking about...
https://www.youtube.com/watch?v=LHy49yMb164
https://www.youtube.com/watch?v=srHYnwtD0gE
I have to open the cartridge flaps and close them again in order to print, and that works. Strange. Ah! You mean "remove and replace the cartridges."
Indeed, strange
but switching from wired to wifi is not managed by all devices; it's often one or the other.
Reinstall the driver(s) again, choosing wifi immediately when the type of connection is offered.
https://www.canon.fr/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_ts_series/pixma-ts5150.html?type=software&language=&os=windows+10+%2864-bit)
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Mark it as resolved if your problem has been solved. I speak informally with everyone. -
Check in "devices and printers" if your new one is set as default
On occasion, remove anything related to the old one (right-click, remove device)
If it still doesn't work, remove everything and start over
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A thank you is appreciated.
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Thank you Redbart for your help but nothing works. The communication between the PC and the printer is established, but it always prints a blank page when I request a print. If I open and close the flaps of both cartridges, the printer does a cleaning and I can print, but it happens again if I turn off the printer.
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Launch the printer maintenance tools: Nozzle cleaning, deep cleaning, cylinder, roller
Have you always used original cartridges?
Take the time to comment!
A thank you is appreciated.
Mark as solved if your issue has been resolved. I use the informal you with everyone.