Canon TS5150 printer outputs blank pages

Goupil26 -  
 Goupil26 -
Hello,

I have a new Canon TS5150 printer that was working fine until I connected it to Wi-Fi. It worked well the first time, but when I turn it off and try to print the next day, the printer spits out blank pages. I have to open and close the cartridge covers to be able to print, and then it works. Strange.

Configuration: Windows / Chrome 87.0.4280.141

3 answers

  1. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 381
     
    Hello
    I don't see what you're talking about...
    https://www.youtube.com/watch?v=LHy49yMb164

    https://www.youtube.com/watch?v=srHYnwtD0gE

    I have to open the cartridge flaps and close them again in order to print, and that works. Strange. Ah! You mean "remove and replace the cartridges."
    Indeed, strange
    but switching from wired to wifi is not managed by all devices; it's often one or the other.

    Reinstall the driver(s) again, choosing wifi immediately when the type of connection is offered.

    https://www.canon.fr/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_ts_series/pixma-ts5150.html?type=software&language=&os=windows+10+%2864-bit)

    Take the time to comment!
    A thank you is appreciated.
    Mark it as resolved if your problem has been solved. I speak informally with everyone.
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    1. Goupil26
       
      Yes indeed, it's like I'm replacing the cartridges.
      I've already restarted the Wi-Fi setup, reinstalled the driver and it works, but as soon as I turn off the printer and want to print the next day, it spits out blank pages again.
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  2. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 381
     
    Check in "devices and printers" if your new one is set as default

    On occasion, remove anything related to the old one (right-click, remove device)

    If it still doesn't work, remove everything and start over

    --
    Take the time to comment!
    A thank you is appreciated.
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    1. Goupil26
       
      Thank you Redbart for your help but nothing works. The communication between the PC and the printer is established, but it always prints a blank page when I request a print. If I open and close the flaps of both cartridges, the printer does a cleaning and I can print, but it happens again if I turn off the printer.
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  3. Redbart Posted messages 20952 Registration date   Status Member Last intervention   3 381
     
    Launch the printer maintenance tools: Nozzle cleaning, deep cleaning, cylinder, roller

    Have you always used original cartridges?

    Take the time to comment!
    A thank you is appreciated.
    Mark as solved if your issue has been resolved. I use the informal you with everyone.
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    1. Goupil26
       
      Yes, these are Canon cartridges.
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