I can't connect to the Kidicom Max app.
Marie
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Xileh Posted messages 19446 Registration date Status Moderator Last intervention -
Xileh Posted messages 19446 Registration date Status Moderator Last intervention -
Hello, my daughter received a Kidicom Max phone for Christmas, but I can't connect with the Kinconnect app. I can't validate anything or change the password. It doesn't even recognize my email address. Does anyone have a solution, please?
3 answers
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jeannets Posted messages 28454 Registration date Status Contributor Last intervention Ambassador 6 618
Hello,
It's not Kiniconnect but KidiConnect... that said, it's not a real smartphone, it doesn't have a SIM card... its communication is done through the home's Wi-Fi...
So to sum up... it must be within Wi-Fi range (about 10 meters from the router) and it must also be connected to the router... so you need to enter the Wi-Fi password successfully...
When it is recognized as "Connected," you will be able to communicate with the WEB.
That said, it doesn't have many positive reviews from customers...
