Unsubscribe premium adult games
elg27
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Hello,
Very stupidly, I gave my banking details to "premium adult games" for a free trial.
Unfortunately (and very naively), I can't cancel the subscription. The site https://safe-joinonline.com/terms.php
where one can normally unsubscribe does not work.
Moreover, in the email I received, it tells me that I have subscribed to two other sites of this type at the same time...
(Obviously) At least it's impossible to click on certain links.
I contacted the parent company Glondon Limited based in Cyprus, but I'm afraid I won't get a response...
Can someone help me before I block my credit card?
Thank you very much.
Very stupidly, I gave my banking details to "premium adult games" for a free trial.
Unfortunately (and very naively), I can't cancel the subscription. The site https://safe-joinonline.com/terms.php
where one can normally unsubscribe does not work.
Moreover, in the email I received, it tells me that I have subscribed to two other sites of this type at the same time...
(Obviously) At least it's impossible to click on certain links.
I contacted the parent company Glondon Limited based in Cyprus, but I'm afraid I won't get a response...
Can someone help me before I block my credit card?
Thank you very much.
11 réponses
Same problem. I blocked my card almost immediately after subscribing to the site, and I am currently waiting to see if this action will be useful.
Then I sent an email (practically the same content inside) to two addresses: that of the fraudulent site: info@premium-adult-games.com, in which I request to cancel my subscription. I am currently awaiting a response. (I will try to come back to update my situation if it changes.)
And then a second email to this address: info@safe-joinonline.com, the site you mentioned in your initial message. I also asked to unsubscribe from the fraudulent site.
I received a fairly quick response from them stating that my request was acknowledged and that the unsubscription request had been processed, and that I should therefore not be charged. I am pasting the response I received (in English).
"Dear Valued Customer,
Thank you for contacting Glondon Limited - safe-joinonline.com. We are the global leader in online customer service.
We have received your request for cancellation to your account. We have cancelled your membership # 879957205 to prevent any future billings. Your transaction for EUR 47.94 was in a pre-authorization status and had not been requested for settlement from your bank. The cancellation request has voided this transaction and your account will not be charged for this membership.
Please be advised that you may temporarily continue to see the pre-authorization request on your interim online statement. The pre-authorized funds will be released back to your account based upon your financial institutions policy regarding authorization requests. However, this usually occurs within 5 — 7 business days.
If we can be of any further assistance, please use the reply button on your email program to ensure the entire text of the original message is included. This will allow us to address any additional questions as promptly as possible.
Thank you,
Cris F.
Glondon Limited - safe-joinonline.com
CUSTOMER SERVICE:
Self Service: https://safe-joinonline.com
Email: info@safe-joinonline.com
Toll Free in US/Canada: 1-877-401-6027"
The message basically says that they have received my request and that the subscription has been successfully removed. That my request prevented the transaction from occurring and that my bank account will not be charged.
Once again, I am writing this just after receiving this response, so I am not yet certain that the issue has been resolved; it is just to try to help. I will return later to update the situation.
Hopefully, this message can help you.
Okay, I just received a response from the address of my first email. This response is almost identical to the one received from info@safe-joinonline.com, reconfirming that my subscription has indeed been canceled and that no charges are scheduled.
Then I sent an email (practically the same content inside) to two addresses: that of the fraudulent site: info@premium-adult-games.com, in which I request to cancel my subscription. I am currently awaiting a response. (I will try to come back to update my situation if it changes.)
And then a second email to this address: info@safe-joinonline.com, the site you mentioned in your initial message. I also asked to unsubscribe from the fraudulent site.
I received a fairly quick response from them stating that my request was acknowledged and that the unsubscription request had been processed, and that I should therefore not be charged. I am pasting the response I received (in English).
"Dear Valued Customer,
Thank you for contacting Glondon Limited - safe-joinonline.com. We are the global leader in online customer service.
We have received your request for cancellation to your account. We have cancelled your membership # 879957205 to prevent any future billings. Your transaction for EUR 47.94 was in a pre-authorization status and had not been requested for settlement from your bank. The cancellation request has voided this transaction and your account will not be charged for this membership.
Please be advised that you may temporarily continue to see the pre-authorization request on your interim online statement. The pre-authorized funds will be released back to your account based upon your financial institutions policy regarding authorization requests. However, this usually occurs within 5 — 7 business days.
If we can be of any further assistance, please use the reply button on your email program to ensure the entire text of the original message is included. This will allow us to address any additional questions as promptly as possible.
Thank you,
Cris F.
Glondon Limited - safe-joinonline.com
CUSTOMER SERVICE:
Self Service: https://safe-joinonline.com
Email: info@safe-joinonline.com
Toll Free in US/Canada: 1-877-401-6027"
The message basically says that they have received my request and that the subscription has been successfully removed. That my request prevented the transaction from occurring and that my bank account will not be charged.
Once again, I am writing this just after receiving this response, so I am not yet certain that the issue has been resolved; it is just to try to help. I will return later to update the situation.
Hopefully, this message can help you.
Okay, I just received a response from the address of my first email. This response is almost identical to the one received from info@safe-joinonline.com, reconfirming that my subscription has indeed been canceled and that no charges are scheduled.
Hi everyone, like some of us, we made the mistake of signing up for this site thinking it would be easy to cancel, but it's a scam because there is no customer service and the number is fake. I think I have found the solution; let's see in a few days if I won't be charged on my account. I hope so ???? So while looking at my account, I noticed that a few minutes after visiting this site, I was charged €3.59 by an internet agency named chactnlv.com. I went to see what it was, and it's an agency that manages all subscriptions for the platform, basically.
To contact them quickly, the best way is to use the chat; you'll get an operator online to answer your questions. Just ask them to cancel your subscription by providing your username and code, and they should send you a message saying that all subscriptions have been canceled. You'll see they are very quick to respond, and you'll get reimbursed the €3.59 that was charged to your account.
There you go, I hope I answered your question ????
Be careful with sites like this; if you want, there are sites specifically on the internet to check a site's reliability. For example, the adults gamme site has a 1% reliability rating.
To contact them quickly, the best way is to use the chat; you'll get an operator online to answer your questions. Just ask them to cancel your subscription by providing your username and code, and they should send you a message saying that all subscriptions have been canceled. You'll see they are very quick to respond, and you'll get reimbursed the €3.59 that was charged to your account.
There you go, I hope I answered your question ????
Be careful with sites like this; if you want, there are sites specifically on the internet to check a site's reliability. For example, the adults gamme site has a 1% reliability rating.
Well folks, I have a start to an answer.
Finally, it worked for me because I requested the account deletion just a few hours after its creation.
Send an email in English to these two addresses:
***@***
***@***
Just ask them to delete your subscription and your account.
You need to wait a bit, they are quite responsive.
Then, they will send you an email to let you know it's done.
What you should receive (I've translated it into French):
We have received your request for cancellation and credit on your account. We have canceled your membership #1077220957 to avoid any future billing. Your transaction of 3.59 EUR was in a pre-authorization state and had not been settled with your bank. The cancellation request has voided this transaction and your account will not be charged for this membership.
Please note that you may temporarily continue to see the pre-authorization request on your online provisional statement. The pre-authorized funds will be returned to your account according to your financial institution's policy regarding authorization requests. However, this typically occurs within 5 to 7 business days.
They will give you the option to write to them if needed.
Resend an email asking if they have indeed closed your account.
What you should receive (I've translated it into French):
Upon request, your profile deletion has been processed. Rest assured; the account has been canceled and deleted. The cancellation and deletion will prevent any future billing from this merchant.
Wait a few hours. Come back with the credentials they gave you when you created your account. It will be untraceable.
I'm keeping my fingers crossed that it works for you.
Finally, it worked for me because I requested the account deletion just a few hours after its creation.
Send an email in English to these two addresses:
***@***
***@***
Just ask them to delete your subscription and your account.
You need to wait a bit, they are quite responsive.
Then, they will send you an email to let you know it's done.
What you should receive (I've translated it into French):
We have received your request for cancellation and credit on your account. We have canceled your membership #1077220957 to avoid any future billing. Your transaction of 3.59 EUR was in a pre-authorization state and had not been settled with your bank. The cancellation request has voided this transaction and your account will not be charged for this membership.
Please note that you may temporarily continue to see the pre-authorization request on your online provisional statement. The pre-authorized funds will be returned to your account according to your financial institution's policy regarding authorization requests. However, this typically occurs within 5 to 7 business days.
They will give you the option to write to them if needed.
Resend an email asking if they have indeed closed your account.
What you should receive (I've translated it into French):
Upon request, your profile deletion has been processed. Rest assured; the account has been canceled and deleted. The cancellation and deletion will prevent any future billing from this merchant.
Wait a few hours. Come back with the credentials they gave you when you created your account. It will be untraceable.
I'm keeping my fingers crossed that it works for you.
To avoid opposition fees, you tell your bank that you have lost your card (the one you subscribed to the subscription) and ask for a new debit card. There will therefore be a new card number. Payments on the old card will no longer be made, except for organizations to which you have informed of your new card.
Hello everyone, I would like your help; everyone here is probably in the same situation, I think. I wanted to cancel my subscription, but everyone here is trying not to get ripped off for €39, I believe. I followed the advice of someone who said to send an email to: info@safe-joinonline.com and info@prenium-adult-games.com. So I sent emails to both of them. However, they advise that in the meantime, you should block your card. Please explain to me what blocking means. I understand that it's generally to ensure that your money is not stolen, but how does it work? Will we escape the subscription to this horrible site, or do we have to stay with the card blocked? Please help me understand this. Do we need to create a new credit card to avoid this subscription?
I simply asked to unsubscribe from their site and to delete my account (in English!!).