Samsung UE43NU7025 dark band issue

xvaloud Posted messages 13 Status Membre -  
STARGATE43 Posted messages 13754 Registration date   Status Contributeur Last intervention   -
Hello everyone!
Once again, I'm reaching out for your insights.
I bought a Samsung UE43NU7025 4k LED TV two years ago. For two years, it worked flawlessly.
Last night (three days before the end of the 2-year warranty), the right half of my screen is clearly darker than the left side, and this morning, a vertical dark band appeared on the left side, measuring 10 cm. I searched online and found that there are indeed others who have the same problem just days after the warranty expires (planned obsolescence?).
Do you have any tutorials or ways to fix this issue? I think it's the LED strips that are dying slowly.

Thank you in advance for your replies!

1 réponse

STARGATE43 Posted messages 13754 Registration date   Status Contributeur Last intervention   2 644
 
Good evening,

Not many solutions, customer service with a request for a quote for repair and to see if it’s worth it...

If it’s not worth repairing, buying a new Samsung TV, of course, in 2 years and a few days we’ll do it again...

And YES, planned obsolescence, manufacturing with cheap components, hence lower quality, to be able to sell a new device once the legal warranty (2 years) has just passed, that has always been Samsung's goal and it's no secret ;-)

Best regards, good evening/night and good luck moving forward ;-)

--> NO PROBLEMS, ONLY SOLUTIONS <--
What is fidelity? It’s just a lack of opportunities ;-)
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xvaloud Posted messages 13 Status Membre 4
 
Thank you for your reply. Well, it's less serious than expected since the purchase date is December 10 and I called Samsung on the 8th, they should indeed cover the warranty. It's just incredible that planned obsolescence is so blatant and that no one has been able to hold them accountable...

Anyway, thanks again for your reply.
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STARGATE43 Posted messages 13754 Registration date   Status Contributeur Last intervention   2 644 > xvaloud Posted messages 13 Status Membre
 
Hi,

You're welcome, it's my pleasure ;-)

I'm keeping my fingers crossed that everything goes smoothly ;-)

Please come back and give us updates once Samsung's intervention is accepted and the TV is repaired, thanks in advance ;-)

Best regards, have a good evening, and once again, good luck ;-)
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