Unable to connect to Garmin Connect

jcb-85400 Posted messages 2 Status Member -  
 Manu -
Hello,
Would it be possible to assist me in resolving this malfunction?
I can't switch from Garmin Express to Garmin Connect on my new Dell PC (Win10 and Mcafee)
Garmin Express correctly detects the watch (Forerunner 235), but when I try to connect to Garmin Connect, I'm stuck on a blank page.
It works perfectly on my old HP PC (Win10 and Avast)
Thank you in advance for your responses.

6 answers

  1. Al
     
    The "solution," if you can call it that, is the one described by a user on the Garmin US blog (https://forums.garmin.com/apps-software/mac-windows-software/f/garmin-express-windows/245975/blank-screen-when-signing-in-to-garmin-account): beforehand, copy your email address (Ctrl C), then open the login window and quickly press Ctrl V (to paste the email) and then "Tab" to switch lines and quickly enter your password! And if you've been fast enough, it works! Well, the solution is not satisfactory, but it does help!
    2
    1. Manu
       
      same problem, and for me this solution worked!
      0