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Smart LED connection issue

nico754 -  
ericdu138 Posted messages 12 Status Membre -
Hello,

I have a little problem, I bought this bulb

https://www.action.com/fr-be/p/ampoule-led-multicolore-connectee-lsc-smart-connect-3/

and I just can't get it to work, I have followed all the steps and the bulb doesn't blink or light up at any point.

Is there a specific socket needed for this type of bulb? I have never used one before.

Thank you for your help!

7 réponses

Réponse 1 / 7
nico754
 
My box does both yes (Proximus), can that cause a problem?

Otherwise, no pairing occurs when I try to connect the bulb.
7
madmyke Posted messages 52304 Registration date   Status Modérateur Last intervention   12 483
 
So it is possible that the non-manageable bulb only sees "5G" and not 2.4, but does not differentiate, and therefore we keep going in circles. I had this type of issue with industrial equipment, and we had to force the hardware (scanners and whenever possible) and/or access points to only 2.4 or 5, otherwise it kept disconnecting.

In the management of the box, it is sometimes possible to force only 2.4 and "turn off" 5 to test the pairing.
If it works, that is indeed the issue; after that, we need to see if it will continue to work when re-enabling 5, and that's not certain at all.

Unless you buy an equivalent that does both.
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