Printer issue (Canon MG2555S)
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Hello,
My Canon MG2555S printer, which was working until a few days ago, refuses to print with this message: a print filter is missing on the printer.
A friend told me to uninstall it and then reinstall it. But after adding it, I am asked for the printer's URI, which I do not have or cannot find.
How can I get my printer working again?
Thank you
Sylviane
Configuration: Linux / Firefox 83.0
My Canon MG2555S printer, which was working until a few days ago, refuses to print with this message: a print filter is missing on the printer.
A friend told me to uninstall it and then reinstall it. But after adding it, I am asked for the printer's URI, which I do not have or cannot find.
How can I get my printer working again?
Thank you
Sylviane
Configuration: Linux / Firefox 83.0
2 answers
mamiemando
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Sure, just to clarify, the software I was talking about is the graphical interface commonly used to configure CUPS. Thank you for the clarifications, and best of luck!
Hello,
Given what you describe, the "prerequisites" section that follows is probably already completed.
Prerequisites
Install the package
Then launch it, either through the menus or via the terminal:
Click on the unlock button, remove any existing printer (right-click delete), then add one using the dedicated button.
Adding the Printer
To go further, you need to tell us how your PC is connected to the printer (wifi, USB, etc.), but you can already try to perform an automatic detection (Network Printer > Find).
Assuming your printer is connected to your PC via the network (wifi/ethernet - but not USB), it would be interesting to verify that it is connected to your router (refer to your printer’s manual to check its IP settings). If everything is good, it should have an IP address starting with
Good luck
Given what you describe, the "prerequisites" section that follows is probably already completed.
Prerequisites
Install the package
system-config-printerthrough the software center, or by entering the following commands in a terminal:
sudo apt update
sudo apt install system-config-printer
Then launch it, either through the menus or via the terminal:
system-config-printer
Click on the unlock button, remove any existing printer (right-click delete), then add one using the dedicated button.
Adding the Printer
To go further, you need to tell us how your PC is connected to the printer (wifi, USB, etc.), but you can already try to perform an automatic detection (Network Printer > Find).
Assuming your printer is connected to your PC via the network (wifi/ethernet - but not USB), it would be interesting to verify that it is connected to your router (refer to your printer’s manual to check its IP settings). If everything is good, it should have an IP address starting with
192.168.*.*. Assuming it is
192.168.1.15, please let us know what the command returns:
ping -c2 192.168.1.15
Good luck