Unable to connect to savings account.

Alexie -  
MPMP10 Posted messages 47564 Registration date   Status Member Last intervention   -
Hello,

Configuration: Windows / Firefox 83.0
I am unable to connect to my savings bank accounts whether on my mobile, tablet, or PC. I urgently need to check the reimbursements.... Honestly, I think I am going to change banks. This is the first time I've seen this!!!! I went to the bank, I changed my password twice, and nothing works; it shows me a Technical error - this service is temporarily unavailable.

1 answer

  1. MPMP10 Posted messages 47564 Registration date   Status Member Last intervention   19 067
     
    Hello,
    Given your explanation, I think there is an error on the servers of this bank, so other than waiting, it’s hopeless.
    You can try clearing the cache in Firefox to see.
    https://help.one.com/hc/fr/articles/115005596285-Comment-vider-le-cache-de-mon-navigateur-sur-Windows-


    https://www.caisse-epargne.fr/particuliers/faq-particuliers/navigateurs-et-logiciels
    --
    A promise is a promise! (Coluche)
    1