Problem when answering calls with Huawei P30

evanaissante Posted messages 530 Status Membre -  
evanaissante Posted messages 530 Status Membre -
Hello,

As mentioned in the title, I have a problem answering calls on my Huawei P30 smartphone: when someone calls me, very often I can't answer. I try pressing the little green phone or swiping the screen in every direction, but nothing works... Could you please help me? Thank you in advance.

4 réponses

bendrop Posted messages 12655 Registration date   Status Contributeur Last intervention   8 524
 
Hello,

You need to place your finger in the white circle and slide it towards the green phone to answer the call.

Best regards.

--
Ignorance and foolishness have their pleasures just like the mind and knowledge do.
2
evanaissante Posted messages 530 Status Membre 109
 
Thank you for your help. I will try the next time I get called...
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bendrop Posted messages 12655 Registration date   Status Contributeur Last intervention   8 524
 
Let us know if it worked.

Best regards.
0
evanaissante Posted messages 530 Status Membre 109
 
OK, thanks again. But one observation: when certain numbers call me (like my husband's), there is no circle, just the two small green and red phones, and if I press the green one, it works. But for other calls, I do remember that there is indeed a circle at the bottom and in the middle of the screen, but it doesn't seem to be white... I can't check since I don't have any calls at the moment... Why is there this difference?
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bendrop Posted messages 12655 Registration date   Status Contributeur Last intervention   8 524
 
It depends on the Huawei model.
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evanaissante Posted messages 530 Status Membre 109
 
I'm waiting for an important call; I hope I can answer!
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