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WhatsApp Video Playback Issues

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NEL10400 Posted messages 2 Status Member -  
ossmans Posted messages 1 Registration date   Status Member Last intervention   -
Hello,

For the past few days, I haven't been able to watch a video on the WhatsApp application. The ones sent to me or even those I received earlier. I can see it on my screen, it prompts me to play it, but when I hit "play," it doesn't start. It automatically goes back to "pause" at 0 minutes.
I've tried everything in vain: force closing the app, uninstalling it completely and reinstalling, resetting the settings! Nothing works????. Can someone help me please?

3 answers

  1. Kawkaw
     
    Hello,
    I have an iPhone 12, and I've been experiencing the same issue for a few days now. Is it related to the iPhone update?
    10
    1. NEL10400 Posted messages 2 Status Member
       
      Hello Kawkaw, well I think so because the problem had arisen since the new IOS update, and this morning it works again following the recent improvement update I did yesterday.
      0
    2. Alexzandre
       
      Hello,

      Just turn off and restart your iPhone.
      In my case, it worked.
      -3