"Unable to detect" on Brother J480 DW?

Solved
Hello,
I have a Brother J480 DW that stopped printing. When trying to reinstall the cyan cartridge (non-Brother high capacity), the screen displays the message "detection impossible." I have unplugged the device and tried several times, but it’s always the same.
Thank you in advance.

Configuration: Android / Chrome 85.0.4183.101

1 answer

  1. Contributor
    Hello ...

    I suggest you check the Brother website regarding this message ► Here
    Catch you later for your comments... but if none ► Resolved