Zoom in WORD not working
Remy
-
m@rina Posted messages 27589 Registration date Status Moderator Last intervention -
m@rina Posted messages 27589 Registration date Status Moderator Last intervention -
Hello,
Having Office on Windows 10, on a desktop, all the documents I open with Word have a fixed zoom of 54%. Unable to change this setting.
1°) In the ribbon, the Zoom is visible but not greyed out, so not accessible.
2°) In the status bar at the bottom right, the zoom is visible but not accessible.
3°) In File/options/quick access toolbar/the Zoom 100% option is set but not visible.
Who can help me? Thank you in advance.
Having Office on Windows 10, on a desktop, all the documents I open with Word have a fixed zoom of 54%. Unable to change this setting.
1°) In the ribbon, the Zoom is visible but not greyed out, so not accessible.
2°) In the status bar at the bottom right, the zoom is visible but not accessible.
3°) In File/options/quick access toolbar/the Zoom 100% option is set but not visible.
Who can help me? Thank you in advance.
6 answers
-
Hello,
You are presumably in Side by Side view. Check under the View tab, Page Movement tab, and switch back to Vertical view.
m@rina
-
-
Thank you M@rina, but you didn't understand me well:
I can see the icons clearly, but since they are not 'grayed out', I can't select them. That's my problem! -
Well, if I understood correctly...
That being said, normally it's when it's "grayed out" that you can't select it. So I don't understand the cause and effect: it's not grayed out, so I can't select it.
Can we see a screenshot of a page with the View tab open?
m@rina
-
Hello
Here are the screenshots. Sorry for the delay, but I am a volunteer in an association that is facing this issue.
https://www.cjoint.com/c/JIxmcDfVMkX
https://www.cjoint.com/c/JIxmhpzlIFX -
Hello,
I'm missing the piece I wanted to see, which is the group Page Movement...
m@rina
--
From now on, if a user tells me "it doesn't work" without any further info..., I give up!
