Facebook: unable to create a username Solved

Question

Hello,
I created a Facebook page for my activities. I am unable to create a username (@username). I keep getting the following message:
"This page cannot have a username"
I have changed the name several times and I consistently receive this message. What is the solution to fix this problem?
Thank you

Configuration: Windows / Chrome 85.0.4183.83

facilitinfo · Accepted Answer

Hello,
I had the same problem for a few weeks. Then I finally found the solution, based on partly incorrect information found on the Internet, but which got me on the right track.
To create a username on a Facebook page, you first need to have created a username on your personal Facebook account (be careful not to confuse personal account and page). And to create a username on the personal account, your personal account must be verified. A simple way to do this if you have a mobile: go to https://www.facebook.com/settings?tab=mobile. Add your mobile number. You will receive a code via SMS, which you will then need to enter in the popup that opened in your Facebook tab: your personal account is verified.
Then go to https://www.facebook.com/settings?tab=account and create your username.
Next, go to your Facebook page and click on "Create a username." And it should work.

P.S.: Some claim on the web that you need to have 25 likes on your page to be allowed to create a page username. I only have 9 likes on my page (https://www.facebook.com/facilitinfo/ and the procedure described above worked nevertheless.

arthur · Answer

Hello,

A username may not be available for several reasons. For example, it may already be used by another page or reserved but the page is not yet published. Your username may not be approved because it does not comply with Facebook's naming conventions.

https://www.facebook.com/help/105399436216001

titif75 · Answer

Hello, I just created my Facebook page and I had the same problem: unable to get a username. Sometimes it tells me that the name is unavailable. Other times, it's impossible due to a technical issue. Thanks to your post, by entering my phone number, I was able to create my username right away. However, I searched the internet and found plenty of incorrect explanations, for example, waiting more than a week to create a username or needing a certain number of likes...
Thank you very much for your help.

Kais · Answer

The phone number solution doesn't work for me either; I do believe I've filled everything out correctly, it's very frustrating... If someone could share another solution, please???

Francois · Answer

Hello
I created a page two days ago and of course it's impossible to change the username.

https://www.facebook.com/Francois-A-101291228942775

Here is a response from the Facebook staff:

To create a username for your Page, you must not only be an administrator but also meet certain criteria such as maintaining consistent traffic on it, having a published status, and having a loyal audience.

Keep in mind that you may not be able to immediately create a username for new Pages.

Facebook: unable to create a username

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