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Resolution stuck at 1366x768

ProRubix -  
jeannets Posted messages 28327 Registration date   Status Contributeur Last intervention   -
Hello,

for some time now I've noticed that my resolution is stuck at 1366x768,
while before I could go up to 1920x1080. I have an NVIDIA GTX 1050 graphics card and an Intel i7-7700HQ processor at 2.80GHz.
I would like to be able to recover my original resolution.

Thank you for your help.

7 réponses

Réponse 1 / 7
jeannets Posted messages 28327 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 
Yes, for me, there is a connection... It's that the screen they replaced for you is not the same... it doesn’t have the definition stated in the specifications of the laptop...

But well, he repaired the laptop for a lower price, it’s working again, I suppose you’ll have to get used to it... otherwise, you'll have to change the screen again...
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Réponse 2 / 7
Redbart Posted messages 21497 Registration date   Status Membre Last intervention   3 379
 
Hello
a section in the Windows display settings

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ProRubix Posted messages 9 Status Membre
 
I didn't understand.
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Réponse 3 / 7
jeannets Posted messages 28327 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 
Hello,

This is the resolution of the laptop's display, probably

Depending on your version of Windows, updates can overlook your video driver that is not from Microsoft... You need to reinstall the Nvidia driver...xxx or roll back to a previous configuration...
I've seen this before, a new update and the definition decreases... reverting to the old drivers restores a better definition...

However, it's important to know that a resolution of 1920x1080 on a 1366x768 display remains an emulation (a trick), so you need to have the numbers on hand to discuss it...
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ProRubix Posted messages 9 Status Membre
 
I don't know anything about computers at all; I only know my components, and I would need private help if possible with steps to follow, etc. I really need someone to help me fix it if possible.
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Réponse 4 / 7
Redbart Posted messages 21497 Registration date   Status Membre Last intervention   3 379
 


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ProRubix Posted messages 9 Status Membre
 
I believe you didn't understand what I meant; when I go to the screen resolution, I no longer have access to my resolution of 1920x1080; it is locked (maximum) at 1366x768.
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jfmimi Posted messages 13734 Registration date   Status Contributeur Last intervention   1 961 > ProRubix Posted messages 9 Status Membre
 
Hello
do you have a desktop or a laptop?
brand and exact model of the PC
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ProRubix Posted messages 9 Status Membre > jfmimi Posted messages 13734 Registration date   Status Contributeur Last intervention  
 
I have a laptop, it's an HP, and what do you call the exact references, I can't see?
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Redbart Posted messages 21497 Registration date   Status Membre Last intervention   3 379 > ProRubix Posted messages 9 Status Membre
 
Je suis désolé, mais je n'ai pas la capacité de voir des messages ou des contenus externes. Veuillez fournir le texte à traduire.
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Réponse 5 / 7
jeannets Posted messages 28327 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 
HP makes millions of models... you need the exact model... it should be written underneath.
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ProRubix Posted messages 9 Status Membre
 
I believe the model is: HP Omen 15-ax245nf Laptop 15.6
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Réponse 6 / 7
Redbart Posted messages 21497 Registration date   Status Membre Last intervention   3 379
 
remove the graphics card from the device manager and restart the PC, Windows will install the appropriate driver

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ProRubix Posted messages 9 Status Membre
 
I did what you said and it didn't work.
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jfmimi Posted messages 13734 Registration date   Status Contributeur Last intervention   1 961 > ProRubix Posted messages 9 Status Membre
 
Indeed, the panel is indeed 1920*1080
check here for the driver:
https://www.nvidia.fr/download/driverResults.aspx/109961/fr
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ProRubix Posted messages 9 Status Membre > jfmimi Posted messages 13734 Registration date   Status Contributeur Last intervention  
 
I tried, and it says that I don't have compatible hardware.
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Réponse 7 / 7
Redbart Posted messages 21497 Registration date   Status Membre Last intervention   3 379
 
https://support.hp.com/fr-fr/document/c05865029

it's still the original resolution

so, tell us everything that has been modified...

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ProRubix Posted messages 9 Status Membre
 
I just can't set a resolution above 1366x768 anymore, and I forgot to mention that a few months ago I had my LCD panel replaced because it was broken. Is there a connection?
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