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My correspondents can't hear me or can hear me very little.

Atine48 -  
 atine4 -
Hello, I'm not very skilled... I have a new Note 8 phone... my contacts are complaining that they can't hear me... the sound is at maximum... is there something I’m doing wrong? Thank you for your help...

3 answers

  1.
    loisou17 Posted messages 1297 Registration date   Status Member Last intervention   470
     
    Hello
    try it when a caller contacts you "put it on speaker and talk into the microphone at the bottom of the device and ask if you can be heard clearly " if so, it means you are speaking a little less into the microphone or it is obstructed, which often happens when it’s been sitting in a pocket or elsewhere!
    2
    1. atine4
       
      Hello, thank you for your quick response - one more silly question: where exactly is the microphone located at the bottom of the device - do you think that, for example, the cover could obstruct this microphone - thanks again best regards
      2