Brother DCP-153C printer problem

Solved
Hello,

I have a Brother DCP 153C printer that I’ve had for many years and I’ve never had a problem with. Recently, it won’t print when I try to print a document. It seems to operate normally when I start printing, but nothing comes out. No error message, no document pending...

It is clearly visible in my operating system, Windows 10, with a normal status.

When I run a print test, no problem and everything is fine, the same for scans or direct copies of documents.

In short, overnight it just won’t print...

If anyone has already encountered this problem or could advise me on how to get it working again.

Thanks in advance.

5 answers

  1. Contributor
    Hello ....

    It is probably the Windows 10 bug from its latest update .. if that is the case, just install a patch...
    Can you tell me the exact version of your Windows 10 by typing Winver in the search bar at the bottom left and Winver.exe at the top afterwards
    See you (A+)
    1. Hello and thank you for your reply.

      Here is the Windows 10 version I found, version 1903, operating system version 18362.900
      1. Contributor
        Hello ...Thanks for the feedback

        For version 1903 (for info Windows 10 is at version v.2004) ..I suggest you install the patch KB 4567512 available ► On this link
         2020-06 Cumulative Update for Windows 10 Version 1903 for x64-based systems (KB4567512) 

        Click download on the right
        Source
        A+ looking forward to your comments....But if none >> Resolved
        1. Great, it’s working properly again. A big thank you to you.
          1. Contributor
            Thank you for the feedback and happy for you if everything is okay
            I set the subject as resolved
            Regards
        2. Hello,

          Same here, I have the same issue, I just bought a PC with Windows 10 and when I try to print, everything goes normally but nothing comes out ...
          Awaiting your reply,

          Thanks in advance