The scan comes out all black.
Peyi04
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Peyi04 Posted messages 55 Status Member -
Peyi04 Posted messages 55 Status Member -
Good evening, I have a problem with my Canon MF4870dn printer. I reinstalled my operating system (moved from Windows 7 to Windows 10). Since then, printing and copying work fine. But when I scan a document, everything comes out black. I don’t know what to do anymore, I need help.
Thank you
Configuration: Android / Chrome 83.0.4103.106
Thank you
Configuration: Android / Chrome 83.0.4103.106
1 answer
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Hello
download the drivers and other software here:
https://www.canon.fr/support/consumer_products/products/fax__multifunctionals/laser/laserbase_mf_series/i-sensys_mf4870dn.html?type=drivers&language=&os=windows+10+%2864-bit)
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Please at least take the time to respond!
A thank you is appreciated.
Mark it as resolved if your issue has been addressed. I use the informal "you" with everyone.
