Essentiel B Nivalis 15.2 Landline Phone

Solved
Chama -  
baladur13 Posted messages 47406 Registration date   Status Moderator Last intervention   -
Hello,
When someone calls me, I can't take the call.
However, I can call them. I may have accidentally pressed a key!!!
Can someone help me?
Thank you for your response

Configuration: Windows / Chrome 83.0.4103.106

1 answer

  1. baladur13 Posted messages 47406 Registration date   Status Moderator Last intervention   14 414
     
    Hello,
    What do you mean by: "I can't take the call"?
    Is the phone ringing, you pick up, and you can't hear your caller?
    Or does your caller go straight to your operator's voicemail?
    Is this phone connected to a box?
    If so, reset it by cutting its power for a full minute.

    --
    It's very difficult to catch a black cat in a dark room. Hello,
    Especially when it's not there...
    1
    1. Chama
       
      Hello and thank you for your quick response.
      In fact, when my phone rang, I couldn't answer the call. No matter how much I pressed the "green button" (to answer the call), it kept ringing on the base and of course the connection didn’t go through. I think there was a bug with my box for 4 days. I just got back from the weekend and miraculously my phone is working again. If it happens again, I will apply what you suggested. Thank you again.
      0
      1. baladur13 Posted messages 47406 Registration date   Status Moderator Last intervention   14 414 > Chama
         
        Okay... Thank you for the feedback.
        0