Issue with a fixed phone Essentiel B Dect/Nivalis

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mercipourvotresecours_2220 Posted messages 11 Status Member -  
mercipourvotresecours_2220 Posted messages 11 Status Member -
Hello,
It's my first day on this forum.
I have an Essentiel B DECT Nivalis landline phone. Since this morning, I can't hear my callers while they can hear me.
If I pick up the phone (the pickup button with a small green phone icon), I have no dial tone.
Your help would be appreciated.

12 answers

  1. baladur13 Posted messages 47335 Registration date   Status Moderator Last intervention   14 392
     
    Hello,
    Is this phone connected to a box?
    If so, reset it.
    To do this, cut off its power supply for a good minute.

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    It’s very difficult to catch a black cat in a dark room.
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