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Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC network card issue

Littlelynx Posted messages 12 Status Member -  
Littlelynx Posted messages 12 Status Member -
Hello,
about a month ago, I fixed my computer with the answer to a post on this site (screenshot post below). Since then, there were still internet connectivity issues over Wi-Fi, but clicking on "troubleshoot" would fix it. For your information: all various updates for my computer are done.
For the past 3 days, I have had nothing at all.
Do I need to redo the process?

I remind you I have an ASUS laptop with Windows 10 and all the other connected devices in my house are working fine on Wi-Fi.
I work in networking, so this is very penalizing for me and urgent, help please.
Thank you for your response

Have a nice day.

12 answers

  1.
    kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Keep only the unzipped driver's one 85b4512f.......
    Put it in your documents

    If everything is correct, mark the subject as resolved.

    Have a nice day.

    --
    Human beings are at their best when things are at their worst.
    1
    1. Littlelynx Posted messages 12 Status Member
       
      Hello,
      It doesn't work anymore....
      I don't know what to do
      It worked for 1 day
      Is that normal?!
      0
  2. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Hello,

    Press Windows + R
    Type --> devmgmt.msc and OK.

    What do you have under network adapters?

    Give the hardware ID of the realtek card
    Look at this --> Find a device's identification number
    Post the number in your next message.

    What's the model number of Asus?

    Is Windows 10 in 32 or 64-bit?

    --
    Human beings are at their best when things are at their worst.
    0
  3. Littlelynx Posted messages 12 Status Member
     
    Thank you for your feedback
    64-bit system Asus F540L
    For the rest, photos attached
    Thank you
    0
  4. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Download and install --> 7Zip 64 bits

    Download this driver --> Realtek

    Right-click on the driver --> 85b4512f.......
    Select --> 7Zip
    Choose --> extract to "85b4512f.......\"

    Go to Device Manager
    Right-click on the device
    Update driver
    Browse my computer ......
    Choose from a list of drivers...
    Have disk
    Browse
    Go to the unzipped driver folder --> 85b4512f.......
    Select the file --> netrtwlane02.inf and OK.
    Restart.

    --
    Human beings are at their best when things are at their worst.
    0
  6. Littlelynx Posted messages 12 Status Member
     
    Hello
    Thank you, it worked ????
    Is there a risk that the problem will return since you already helped me less than a month ago?
    Can I delete the 4 folders from my computer? (Attached photo)
    Thanks again!
    0
  7. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Disconnect the network cable (Ethernet) and Wi-Fi from the PC
    Device Manager
    Go to network adapters
    Right-click on --> the Realtek wireless card
    Uninstall
    Check --> delete the device
    Uninstall

    Windows + R
    Type --> control panel and OK

    Programs and Features
    Uninstall --> Realtek wireless, if present
    Restart the PC.

    Go to Device Manager
    Right-click on the device (network controller)
    Update driver
    Browse my computer ......
    Select from a list of drivers...
    Provided disk
    Browse
    Go to the folder of the unzipped driver --> 85b4512f.......
    Select the file --> netrtwlane02.inf and OK.
    Restart.

    0
  8. Littlelynx Posted messages 12 Status Member
     
    It just came back, my network card had disappeared from the device manager. After restarting, it came back... Too weird

    --
    Have a nice day
    0
    1. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
       
      If the problem recurs, follow the procedure as proposed in message 7.
      0
  9. Littlelynx Posted messages 12 Status Member
     
    Hello, should I restart the computer right away or click on "next" first??
    0
    1. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
       
      Provided disk
      Browse
      Go to the unzipped driver folder --> 85b4512f.......
      Select the file --> netrtwlane02.inf and OK.
      Restart.
      0
      1. Littlelynx Posted messages 12 Status Member > kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention  
         
        I selected the file and clicked OK, the window closes and then I am left with the window on my screen (see photo in message 10), so my question is should I restart the computer right away or click "Next" first?
        0
      2. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682 > Littlelynx Posted messages 12 Status Member
         
        Have you selected the file --> netrtwlane02.inf?
        0
      3. Littlelynx Posted messages 12 Status Member > kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention  
         
        Oui
        0
  10. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    What do you have in --> Other devices?

    --
    Human beings are at their best when things are at their worst.
    0
    1. Littlelynx Posted messages 12 Status Member
       
      Hello,
      I have this
      0
  11. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    The Realtek wireless is no longer alert, what does it mean for the wifi?

    --
    Human beings are at their best when things are at their worst.
    0
    1. Littlelynx Posted messages 12 Status Member
       
      Every day in the afternoon, it crashes and I can't reconnect, even after turning off the computer for a bit. So every morning, I keep my fingers crossed hoping it works.
      0
  12. kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     
    Try a USB wifi adapter.

    --
    Human beings are at their best when things are at their worst.
    0
  13. Littlelynx Posted messages 12 Status Member
     
    Good evening
    Nothing for 2 days ????
    No network card in the device manager
    Even leaving the computer off and turning it back on the next day

    --
    Have a good day
    0