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Error 4010 or 4020, what is it?

lolo -  
lolomusic667 Posted messages 2527 Status Membre -
Hello,

I bought a Bamboo tablet a long time ago, and I can't install it.
The machine tells me:
Oops = the installation of Bamboo Dock failed. Please try again or contact Wacom support; (Error codes: 4010, 4020).
Should I throw it in the trash?
Configuration: Windows / Chrome 80.0.3987.163

1 réponse

Réponse 1 / 1
lolomusic667 Posted messages 2527 Status Membre 11
 
Good evening,

Have you checked the Wacom folder in all the programs? It's possible that there's a launch from there...
Otherwise:
- Go directly to the Wacom website and download the latest driver
- Connect the tablet.
- Restart the PC.

Does that work?
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lolo
 
Yes!!!
Thank you very much
for the speed and the quality.
Have a good evening.
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lolomusic667 Posted messages 2527 Status Membre 11 > lolo
 
You're welcome. If your issue is resolved, please mark the topic as resolved.
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Lolo > lolomusic667 Posted messages 2527 Status Membre
 
Gladly
But, excuse me, I don't know where to note it!
Is it by clicking on thank you?
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lolomusic667 Posted messages 2527 Status Membre 11 > Lolo
 
Normally, by searching a bit on the relevant topic page, you should see "mark the topic as resolved."
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