Livebox 5 restarting
remi120
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remi120 Posted messages 7 Status Membre -
remi120 Posted messages 7 Status Membre -
Hello, I'm reaching out because I'm having an issue with my Livebox 5. I've had it for two weeks now. I got it at the same time as the fiber, and everything is working well with great speed.
The only problem is that it restarts 2-3 times a day. I couldn't find the cause until I unplugged my powerline adapters (Orange and Netgear). When they're unplugged, my Livebox doesn't restart.
However, I need these powerline adapters to service the decoder in the living room and a PC in another room that's too far away to connect via Wi-Fi.
I tried disabling IPv6 as I read in previous forums, but nothing has changed. I should also mention that I have a guest Wi-Fi activated 24/7 because according to several forums, it makes the connection to my PS4 easier (which keeps disconnecting from the regular Wi-Fi; it seems to work better).
If you have any solutions, I would be grateful, thank you!
The only problem is that it restarts 2-3 times a day. I couldn't find the cause until I unplugged my powerline adapters (Orange and Netgear). When they're unplugged, my Livebox doesn't restart.
However, I need these powerline adapters to service the decoder in the living room and a PC in another room that's too far away to connect via Wi-Fi.
I tried disabling IPv6 as I read in previous forums, but nothing has changed. I should also mention that I have a guest Wi-Fi activated 24/7 because according to several forums, it makes the connection to my PS4 easier (which keeps disconnecting from the regular Wi-Fi; it seems to work better).
If you have any solutions, I would be grateful, thank you!
4 réponses
Hi,
If it’s really the powerline adapters that are causing the box to crash,
wherever you can, try replacing the powerline modems with a direct ethernet cable, also try to keep the powerline modem as far away as possible from the box by placing it on a distant outlet with a longer ethernet cable.
You can also ask Orange for a box exchange, but it’s not guaranteed.
PS,
keep ipv6 enabled, it’s better, I didn’t even know we could disable it on a box.
PS2,
we manage perfectly well without powerline modems, especially on a fiber connection where they are real liabilities.
If it’s really the powerline adapters that are causing the box to crash,
wherever you can, try replacing the powerline modems with a direct ethernet cable, also try to keep the powerline modem as far away as possible from the box by placing it on a distant outlet with a longer ethernet cable.
You can also ask Orange for a box exchange, but it’s not guaranteed.
PS,
keep ipv6 enabled, it’s better, I didn’t even know we could disable it on a box.
PS2,
we manage perfectly well without powerline modems, especially on a fiber connection where they are real liabilities.