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Tablet Logicom Problem HELP!!!

Kevin_56 Posted messages 16 Status Membre -  
 Stefany77 -
Hello everyone,
I'm reaching out because I'm completely lost with my Logicom Mbot tab 70 tablet.
It's a new tablet, initially I couldn't connect to the internet because it was connected to my Wi-Fi but said "no internet access". So I went to the store, and they managed to fix the problem.
Then I returned home, and it started again, the famous message "no internet access", but this time it worked occasionally.
So I went into the menu: Power with volume +, I clicked on "wipe data/factory reset" and then on reboot "system now". The tablet restarts to factory settings, so I select the language "FRENCH". Then it asks me to connect to a Wi-Fi network, so I select my network with THE CORRECT PASSWORD, then the tablet searches and eventually tells me it can't connect to the internet. I took photos of each step. If anyone could help me please because I'm really fed up and so is my son because this is a birthday gift he can't use.
Thank you in advance
Sorry for the mistakes
Regards

6 réponses

Réponse 1 / 6
Stefany77
 
Hello, I have the same issue, have you found a solution?
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Réponse 2 / 6
Kevin_56 Posted messages 16 Status Membre 2
 
And when I remove my box from the tablet's wifi, I can't do "Ignore" (red arrow) like I could before. Basically, when I reset it (like in the first photo), I can't do anything anymore.
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Réponse 3 / 6
Kevin_56 Posted messages 16 Status Membre 2
 
Here is the message that displays every time, and then it returns to the previous page to select a network
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Réponse 4 / 6
Kevin_56 Posted messages 16 Status Membre 2
 
Reboot
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Réponse 5 / 6
Kevin_56 Posted messages 16 Status Membre 2
 
Start Menu
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Réponse 6 / 6
Kevin_56 Posted messages 16 Status Membre 2
 
I log into my Bbox with the right password of course ot
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