Phone locked

hakimi -  
 hakimi -
Hello everyone!
My Huawei Y6 won't turn on anymore and after plugging it into the charger, it shows a white screen with the following in the background:
- the Android logo standing up
and it says:
"Fastboot and rescue mode
please connect USB cable to your computer and open HiSuite
more information: https://consumer.huawei.com/cn/emui-11/
the Android figure standing up
PHONE locked
In short, I've looked everywhere, and I can't find any solutions!
Thank you in advance to the community!
PS: I've tried volume down + power: same result
volume up and down + power: same...
In short, I can't access anything on my phone...!
Day,

Configuration: Windows / Chrome 79.0.3945.130

1 réponse

WcsSkwal Posted messages 120 Status Membre 20
 
1-Turn off the phone
2-Plug the USB cable into the computer but NOT into the phone
3-Press and hold the volume down button
4-Connect the USB cable to the phone
5-Ready, the phone will turn on automatically in this mode (DO NOT press the power button)
1
hakimi
 
I tried, but the same problem.
1